I tried calling my salesman, and got the message "We sorry, all circuity are busy..."
It made me wonder, with the slow response of the Logos website, if 4.0 is having an effect on internet service in Bellingham...
We have extended staffing hours from 6 am to 9 pm pacific for this month, brought in temporary help, and we're catering lunch for the team. We've got developers stationed in the technical support department and we're "all hands on deck".
Sorry that the lines are busy, but we're working as hard as possible to serve everyone!
We have extended staffing hours from 6 am to 9 pm pacific for this month, brought in temporary help, and we're catering lunch for the team. We've got developers stationed in the technical support department and we're "all hands on deck". Sorry that the lines are busy, but we're working as hard as possible to serve everyone!
Thanks Bob, not a problem. I figured that you were doing all that can be done.
On the bright side, many would love to have the worry of not having enough phone lines, or personnel to handle all the sales calls. If only it was that way 365... [:D]
I am doing my best to field technical support calls locally before directing them to you guys. I'm having a busy day on that front. Already sold at least two brand new purchases to Scholars and think I'm helping out with some upgrades.
I'm so excited to finally be able to share Logos 4 with the world
Already sold at least two brand new purchases to Scholars and think I'm helping out with some upgrades.
Thanks so much! Many employees have commented to me how happy and grateful they are that the beta testers are helping provide support on the forums (and in person). It lets us help more people this week!
We're doing what we can Bob. [:)]
I am glad you have this problem. Hope it keeps us for the next six months or so. Hopefully customers will not burn up the servers, downloading.
