Logos crashing while working in Notes
Logos has crashed multiple times while working in a Notes file. Anyone else having this problem?
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W. Martin said:
Logos has crashed multiple times while working in a Notes file. Anyone else having this problem?
It would be impossible for anyone to provide assistance without your log files. The first link in my signature contains instructions for collecting and posting those files. the second link (LogosLogScribe) describes a utility that will automate most of the procedure.
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W. Martin said:
Logs show 4.2a SR-1, version 4.21.5.0790 with crash for Visual Filter highlighting.
Current stable release 4.2a SR-5 (4.21.5.0959) has many crash fixes, which can be manually installed by using Update Error steps. If crash repeats with Logos 4.2a SR-5, please post new set of logs.
Noticed Logos 4.2a SR-3 added “Remove Duplicate Notes” command.
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I have constant crashes when using notes. Especially buggy when using bullets.
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JB said:
I have constant crashes when using notes. Especially buggy when using bullets.
Please post logs after a crash using notes with bullets.
Wiki Mac Troubleshooting page has How to Report Bugs in Logos 4 Mac section with log posting steps plus link to Logos Log Scribe
User Voice item Rework notes function - in one or multiple phases includes "• Implement parity for Mac version" plus many more desired notes improvements.
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JB said:
I have constant crashes when using notes. Especially buggy when using bullets.
Please post logs after a crash using notes with bullets.
Only took a few minutes to reproduce crash. I have stopped using the Notes feature altogether because of the constant crashing.
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JB said:JB said:
I have constant crashes when using notes. Especially buggy when using bullets.
Please post logs after a crash using notes with bullets.
Only took a few minutes to reproduce crash. I have stopped using the Notes feature altogether because of the constant crashing.
Thanks; log files show initial Logos 4.2a "Gold" release (4.21.5.0585), which has a Notes crash (after many RichTextEditor error messages).
Current stable release 4.2a SR-5 (4.21.5.0959) has many crash fixes, which can be manually installed by using Update Error steps (use stable download link). If crash using notes with bullets repeats with Logos 4.2a SR-5, please post new set of logs.
Note: am aware some Logos 4 Mac users edit notes using Logos 4 PC, then sync to Logos 4 Mac (due to known note issues).
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