Bug: very very very strange results with sync.

Because of the performance issues, I keep the internet setting turned off. I will turn it on after I have purchased a new book.

To get my notes from my laptop to my desktop, I use L3 for all of my notes. I then use a program that I use to sync all of my documents to move my L3 notes from one computer to the other. When I want my updated notes in L4, I delete the notes in L4 and then re-import them into L4.

Because I wanted to sync some of my other settings in L4, I deleted all of my notes on both computers. I then imported my notes into L4 on my laptop. I then turn on the internet setting to sync my info. After a day and a half or so, L4 on my laptop stopped syncing.

I then turned the internet setting off on my laptop and turned the setting on for the desktop. After running close to a week, the desktop was still syncing (as indicated by the icon), but nothing was actually syncing (that I can tell). Here are some screen prints.

Laptop #1:

Desktop 1a and 1b:

Not only did my notes lose their names, I do not have access to all of my notes, my visual filters, and sentence diagrams.

Note on my notes: The db files are close (not exact) to the same size.

Here are my highlights:

laptop #2:

Desktop #2:

I am note sure what happened here, and why I have "dup." palettes and I am missing others.

My layouts also did not sync.

laptop #3:

Desktop #3:

A lot of data can be transfered in a weeks time. Not only would I think everything would be completed by now, I am surprised that my notes have lost their names.

FYI... I did not have logging enabled when I did this, but I will do this all over again with logging when the next beta comes out.

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Comments

MJ. Smith

Scary

Peter Covert

ouch

tom

Scary

I am thinking that something tossed a screwball to L4, and this caused L4 to be trapped in a loop.

Mark Barnes

If you have one machine that still has a correct .db file, make a copy of that now, for safety. If you delete notes on L4, and then sync, it will naturally delete them on the other machines.

I think if I was you I would close Logos on all machines, and delete all the notes/highlighting/etc. .db files from the machines that are causing problems, and just leave them on one machine. Then i'd make sure that one machine was up-to-date with its syncing. Then, one at a time, I'd restart Logos, and let it sync (download) the notes data etc. Once that had finished, I'd do it again on the next machine, and so on.

In the future, I would never delete note files unless I wanted those deletions synced.

tom

If you have one machine that still has a correct .db file, make a copy of that now, for safety. If you delete notes on L4, and then sync, it will naturally delete them on the other machines.

I think if I was you I would close Logos on all machines, and delete all the notes/highlighting/etc. .db files from the machines that are causing problems, and just leave them on one machine. Then i'd make sure that one machine was up-to-date with its syncing. Then, one at a time, I'd restart Logos, and let it sync (download) the notes data etc. Once that had finished, I'd do it again on the next machine, and so on.

In the future, I would never delete note files unless I wanted those deletions synced.

Like I said in my original post, I am going to see if I can recreate this issue with logging enabled. This will give the developers something more to look at.

What I was trying to do is to move my highlighting and filters from my laptop to my desktop. If I get the same problem next time, I will simply delete everything off my desktop along with deleting my notes and sentence diagrams from laptop. Sync the two computers so that I will have my highlighting and filters on my desktop. Then I will Import everything again on both computers.

Rich DeRuiter

Can we assume that you're shutting down Logos on your machines so that only one instance of Logos (with your user ID) is running at any given time?

tom

Can we assume that you're shutting down Logos on your machines so that only one instance of Logos (with your user ID) is running at any given time?

Yes, I only had one computer calling home at a time. I first did my laptop. Once it finished calling home, I let my desktop call home. The problem is that the desktop never stopped talking.

tom

I am in the process of recreating this issue, and I think the log file from my laptop will help explain what is going on with L4.

This is what I did, I deleted all of my personal (notes, layouts, highlighting, etc...) off of my desktop and I deleted my notes and sentence diagrams from my laptop.

Here are some screen prints of my laptop:

File menu:

My custom highlighting:

Then I imported my notes and sentence diagrams from L3:

I then turn sync on my laptop, and it has been running for close to four days now, and it is still syncing.

Here is a screen shot that has the log file and the notes db file being displayed. Noticed that the notes.db file has not changed in over 24 hours while the notes-journal file is always being updated. When you look at the log file, it states that it is downloading notes the entire time. NOTE: the notes.db file did doubled in size while L4 has been syncing. So at one time, notes were being added to the notes.db file.

Here is the log file:1830.Logos4.zip

Mark Barnes

Here's what I think is happening. The log file shows that the server is trying to sync notes back from 23rd February - presumably a day when you deleted or uploaded thousands of notes. It's likely that the server is trying to propagate those deletions to this machine - even though the notes no longer exist. That's probably why the notes file isn't growing.

It's worth noting you've got half a gigabytes in your notes database. When you remember that sync traffic adds significant overhead, there is a huge amount to upload/download if you change all your data.

To be sure, you'd need to watch traffic between your installation and Logos' servers. If you want to do this you can install Fiddler2. You'll need to enable https decryption.