Updating Logos 4

Kobus Kotze
Kobus Kotze Member Posts: 1 ✭✭
edited November 2024 in English Forum

Hi.

 

Logos 4 prerequisites doesn't want to install when I try to update Logos 4.  I have not had previous problems updating.  Do you have any advice. I have a 32 bit Windows 7 operating system.

 

 

Regards

kobus

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,339

    Hi Kobus and welcome to the forums.

    Please clarify "doesn't want to install" eg. what message are you getting?

    Also read About logs and Installation/update problems in http://wiki.logos.com/Windows_Troubleshooting

    The logs you need to upload include PrerequisitesInstall.log and Logos4setup.log if available.

     

    Dave
    ===

    Windows 11 & Android 13