LOGOS crashes for no reason - no errors - just shuts down

Kip Dane
Kip Dane Member Posts: 3 ✭✭
edited November 2024 in English Forum

I use it for awhile then it just turns off. Lose all my work - whats the dealio?

Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 33,282

    Hi Kip - and welcome to the forums

    Sorry to hear you are having problems.

    What version of Logos for Mac are you running?

    When it happens again could you please post logs so that someone can look at them?

    Details of how to do this are at http://wiki.logos.com/Mac_Troubleshooting#How_to_Report_Bugs_in_Logos_4_Mac

    Thanks, Graham

  • Graham Criddle
    Graham Criddle MVP Posts: 33,282

     

    Kip Dane said:

    Lose all my work

    Sorry, meant to enquire about you losing work as well.

    What are you actually losing? Most stuff you type is automatically saved and shouldn't be lost so keen to understand exactly what is happening here.

    Graham

  • Kip Dane
    Kip Dane Member Posts: 3 ✭✭
    https://community.logos.com/discussion/comment/246946#Comment_246946

    I am using ver 4.2a sr-5 (4.21.5.0959)

    It crashes when using the layout feature. I go to a layout that I created - it has about 25 tabs that all open the ESV version of the bible. Each tab is a different Scripture. When I open a tab and change the Scripture it points to and hit enter it just shuts down. I did this to over 14 tabs then it shut down, not saving any of the changes. When I relaunch the screen shot that it saves does not have the changes either. I will attach the logging file.5367.Logging.zip

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