BUG and CRASHES researching Equivalent Resources

I was researching what resources were considered equivalent to what for another post. I had the Library open to the left, and things usually opened to the right, when I remembered closing them again before opening something else. When I found an Equivalent Resources button I clicked on it to see what it included. During this process I encountered two or three anomalies:

1) W-H, Elzevir, Tischendorf, Newberry, and the SBLGNT first opened without Parallel Resources buttons. When I tried opening them a second time later, the buttons were suddenly there. Except for the SBLGNT, which needed three attempts.

2) The Apostolic Fathers don't seem to have any Parallel Resources buttons no matter how many attempts I do. Shouldn't they have?

3) I had two crashes. I don't know what I did, and I don't have time to research further, but here are the Apple crash logs: 7750.Logos Bible Software 4_2011-05-24-182743_deleted.crash.zip, 2860.Logos Bible Software 4_2011-05-24-190819_deleted.crash.zip

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Tonya J Ross

We'll take a look at your logs.

fgh

Thanks.

Tonya J Ross

1) W-H, Elzevir, Tischendorf, Newberry, and the SBLGNT first opened without Parallel Resources buttons. When I tried opening them a second time later, the buttons were suddenly there. Except for the SBLGNT, which needed three attempts.

2) The Apostolic Fathers don't seem to have any Parallel Resources buttons no matter how many attempts I do. Shouldn't they have?

You will want to verify that you are at a spot in the resource where the active reference box is neither blank nor displaying a page number in order to get the Parallel Resource button to appear.

We are still examining your logs for number three.

Tonya J Ross

3) I had two crashes. I don't know what I did, and I don't have time to research further, but here are the Apple crash logs: 7750.Logos Bible Software 4_2011-05-24-182743_deleted.crash.zip, 2860.Logos Bible Software 4_2011-05-24-190819_deleted.crash.zip

We weren't able to find anything conclusive in your logs. If the problem reoccurs, it would be helpful if you could save your Logos logs before restarting the program and send those to us.

fgh

We weren't able to find anything conclusive in your logs. If the problem reoccurs, it would be helpful if you could save your Logos logs before restarting the program and send those to us.

Since it was the kind of crash that gives an Apple message, I just clicked Open Again (or whatever it says with an English UI), and didn't think about the logs until a few seconds too late. I'll try to do better if something similar happens again.

You will want to verify that you are at a spot in the resource where the active reference box is neither blank nor displaying a page number in order to get the Parallel Resource button to appear.

From some experimenting that seems sort of correct, but not quite. I e, if the Bible opens to a reference, the button turns up, but if the Bible opens to the beginning of the book, there is no button, and no amount of scrolling or typing references or using the arrows seems to bring it up:

To get the button in a resource that opens without it, I have to scroll forwards, close the Bible, and then open it again. I can't imagine that's how it's intended to work...

Tonya J Ross

I am able to reproduce the issue on the Mac version using the resource in your screen shot. I'll submit a report.

Are there other resources you've noticed this occurring in as well?

fgh

Are there other resources you've noticed this occurring in as well?

I mentioned a whole bunch in the original post. Looks to me like it's the same with all Bibles and all Apostolic Fathers. Haven't tried other resources. That's kind of your job; I've already lost a couple of hours over this bug.

fgh

if the Bible opens to the beginning of the book, there is no button, and no amount of scrolling or typing references or using the arrows seems to bring it up

I just encountered this bug again today, and was reminded that it was a long time since the initial bug report.

Anon

I just encountered this bug again today, and was reminded that it was a long time since the initial bug report.

I can confirm this behavior (no parallel resource button) in random resources, also ks4j workaround (open TOC in resource and parallel resource button appears).

4.6 SR2