Purchase confirmation page is a bit misleading

Rosie Perera
Rosie Perera Member Posts: 26,202 ✭✭✭✭✭
edited November 20 in Resources Forum

I got this on the confirmation page after buying a Vyrso book, but I think this excerpt of the page is the same thing that shows up when you purchase any Logos resource for download.

It's a bit misleading, because reopening Logos 4 does not actually start downloading your new products. You do have to click on the message box to begin the download, and you do have to wait for that download to occur and then interact with the Logos status icon (can't remember if it's a right-click then click on the popup or what) to restart Logos again for the newly downloaded resources to be added to your library. This should perhaps be explained in the download instructions. Or at least make the wording less misleading, since it might possibly leave some people confused.

Tagged:

Comments

  • Tobias Lampert
    Tobias Lampert Member Posts: 761

    It's a bit misleading, because reopening Logos 4 does not actually start downloading your new products.

    That depends on the settings in Logos 4. The standard settings are such that downloads start automatically after opening Logos 4, indeed! But it wouldn't hurt if Logos gave an advice that there are several possibilities to download a new book into Logos 4, I agree!

    "Mach's wie Gott - werde Mensch!" | theolobias.de

  • Rosie Perera
    Rosie Perera Member Posts: 26,202 ✭✭✭✭✭

    Oh yes, good point. I've got "Automatically Download Updates" set to No. Please remind me: When you have it set to Yes, after the automatic download is complete, does it still prompt you to restart Logos to add those titles to your Library? If so, there is still some user interaction required, so it's not all entirely automatic.

  • Graham Criddle
    Graham Criddle Member, MVP Posts: 32,427 ✭✭✭

    Hi Rosie

    Yes, with "Automatically Download Updates" set to "Yes", you are requested to restart Logos after resources have been downloaded.

    Graham

  • Tobias Lampert
    Tobias Lampert Member Posts: 761

    When you have it set to Yes, after the automatic download is complete, does it still prompt you to restart Logos to add those titles to your Library? If so, there is still some user interaction required, so it's not all entirely automatic.

    Yes!

    "Mach's wie Gott - werde Mensch!" | theolobias.de

  • NB.Mick
    NB.Mick Member, MVP Posts: 15,838 ✭✭✭

    When you have it set to Yes, after the automatic download is complete, does it still prompt you to restart Logos to add those titles to your Library?

    Yes, as others have confirmed.

    If so, there is still some user interaction required, so it's not all entirely automatic.

    But it's exactly the user interaction that the purchase confirmation page speaks about (btw, if I'm not mistaken, this is the same message for all resources bought from Logos, not only the Vyrso resources).

    The misleading part IMHO is that they inform you about unlocking the resource in Libronix, but the new resources are (at least now) not downloadable in L3 format. 

    Mick

    Have joy in the Lord! Smile