New Phone Can't Access Content

Dave Smith
Dave Smith Member Posts: 54 ✭✭
edited November 21 in English Forum

This week I started a new job and got a new iPhone. I synced my phone with my Mac at home and restored all my apps. But when I log into the logos app I can't access any content (library is empty, searches return nothing). 

I've deleted the app, restarted and then reinstalled the app. When I reinstall the app I log into my account but I still have no content in the app. 

Any ideas how to resolve this issue? 

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  • Kenneth Neighoff
    Kenneth Neighoff Member Posts: 2,620 ✭✭✭

    This week I started a new job and got a new iPhone. I synced my phone with my Mac at home and restored all my apps. But when I log into the logos app I can't access any content (library is empty, searches return nothing). 

    I've deleted the app, restarted and then reinstalled the app. When I reinstall the app I log into my account but I still have no content in the app. 

    Any ideas how to resolve this issue? 

     

    Dave,

     

    The only content I can access is off-line material.

    I think they are doing system maintenance on the servers. 

    Maybe this is a good sign, that a new update is coming with highlighting and notes. [:)]

  • Judy Berisford
    Judy Berisford Member Posts: 13 ✭✭
    https://community.logos.com/discussion/comment/267430#Comment_267430

    Thank GOD!! I cannot access MY content either!! I almost panicked. I wish they'd release an email or statement on Twitter or Facebook to reassure us that it ISN'T our devices, but just maintenance!

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