New Phone Can't Access Content

This week I started a new job and got a new iPhone. I synced my phone with my Mac at home and restored all my apps. But when I log into the logos app I can't access any content (library is empty, searches return nothing).

I've deleted the app, restarted and then reinstalled the app. When I reinstall the app I log into my account but I still have no content in the app.

Any ideas how to resolve this issue?

Find more posts tagged with

Mobile App

Comments

Kenneth Neighoff

This week I started a new job and got a new iPhone. I synced my phone with my Mac at home and restored all my apps. But when I log into the logos app I can't access any content (library is empty, searches return nothing).

I've deleted the app, restarted and then reinstalled the app. When I reinstall the app I log into my account but I still have no content in the app.

Any ideas how to resolve this issue?

Dave,

The only content I can access is off-line material.

I think they are doing system maintenance on the servers.

Maybe this is a good sign, that a new update is coming with highlighting and notes. [:)]

Judy Berisford

https://community.logos.com/discussion/comment/267430#Comment_267430

Thank GOD!! I cannot access MY content either!! I almost panicked. I wish they'd release an email or statement on Twitter or Facebook to reassure us that it ISN'T our devices, but just maintenance!