Logos Bible Software 4 (Mac)
Now that I have updated my Mac to the latest software updates, I Logos 4 crashes trying to start up. Is anyone else having this problem. I sure need help getting this resolved.
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Welcome [:D]
Would like to look at diagnostic logs.
Wiki Mac Troubleshooting => How to Report Bugs in Logos 4 Mac includes link to 5504.Logos4MacLogging.app.zip (display logging setting, then optionally change); also links to Logos Log Scribe (create zip file of Logging folder with copy of console messages)
Other option is contacting Logos Mac Support => http://www.logos.com/about/contact With your permission, Logos can connect with desktop sharing.
Keep Smiling
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Robert: I think the answer is " yes " , crashing on start-up seems to be a fairly universal situation.
Perhaps it's Feature!-smile.
Mine almost always crashes and I have to restart it. Second time it usually come up and stabilizes.
Hope this helps.
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Robert D. Osborn said:
Is anyone else having this problem.
Fortunately, no. Make sure you take KS4J's advice and upload your logs.
macOS, iOS & iPadOS |Logs| Install
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Fr. Charles R. Matheny said:
crashing on start-up seems to be a fairly universal situation
Apologies: unable to replicate crash using Logos 4.3 SR-5 on Mac OS X Snow Leopard (10.6.8).
Fr. Charles R. Matheny said:Perhaps it's Feature!-smile.
Currently wondering about "Feature"; am aware Logos 4.3 SR-5 is crashing on OS X Lion (10.7.1 and 10.7.2) for several users; not know why (logs bit different for each user).
Fr. Charles R. Matheny said:Mine almost always crashes and I have to restart it. Second time it usually come up and stabilizes.
Informative plus puzzling (wondering what's left over or cached after initial launch so works second time).
Keep Smiling [:)]
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Technical support said this was known issue, working on fix for next update.
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When I click on Logos4 icon in my dock, or even from the applications window, the application tries to start up. The loggin in window pops up and you can see that it is trying to login. Then it goes away, and the application never opens.
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Robert D. Osborn said:
When I click on Logos4 icon in my dock, or even from the applications window, the application tries to start up. The loggin in window pops up and you can see that it is trying to login. Then it goes away, and the application never opens.
Indexer.log and Logos4.log have Logos 4.3 SR-5 crashes since cannot find Logos System Resource (LSR) files; suspect application corrupt.
Wiki Mac Troubleshooting => Uninstalling and Reinstalling in Logos 4 Mac has steps to delete application, followed by Logos 4 Mac download and install (can skip step 3 since should be able to use your existing Logos4 folder).
Keep Smiling [:)]
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Well, I have done as suggested and the problem is fixed.
FYI the new OS10.7.2 does not show a users library (users/username/library). I already had an application called iShow Invisibles, and when I used it, it showed all the invisibles, but they were faded out. I was able to get into the library file and other files to delete items as suggested.
Thanks for your help.
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Robert D. Osborn said:
FYI the new OS10.7.2 does not show a users library (users/username/library).
To show the users OSX Library, do the following:
- Click GO in the finder menu
- Press the "option" key on your keyboard
- The users library will appear in the drop down menu.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Robert D. Osborn said:
Well, I have done as suggested and the problem is fixed.
[:D]
Robert D. Osborn said:FYI the new OS10.7.2 does not show a users library (users/username/library)
By the way, Wiki Mac Troubleshooting => Uninstalling and Reinstalling in Logos 4 Mac section includes: "OS X Lion note: by default, /Users/username/Library folder is hidden, with many ways to see contents => http://www.macworld.com/article/161156/2011/07/view_library_folder_in_lion.html and can assign keyboard shortcut => http://mac.finerthingsin.com/post/7849528212/lion-library-folder-visible "
Keep Smiling [:)]0 -
A permanent solution to show Library in finder is:
open terminal
type:
chflags nohidden ~/Library
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