Downloading books
Comments
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James Sweet said:
I have one book (Andrews Study Bible - notes only) that I can open online with no problem, however, it will not download.
Download the app Catlog (free) from the Market and repeat your actions to install Andrews'. Go to Catlog, save the current log then email it to yourself and upload to the forum (don't paste it - see http://wiki.logos.com/Uploading_Logs
Dave
===Windows 11 & Android 13
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o.k., here are some logs. Before the first one I completely shut down and restarted my Thrive. Then I attempted to download "Andrews" - same result as always.
For the 2nd, 3rd, & 4th logs I was attempting to download the CEV and the ESV - both of them behaved exactly as "Andrews" (download failed) (sorry there are so many logs - I got a little confused, there may be duplicate logs).
Finally, before the last log, I once again shutdown and restarted the Thrive. Then I successfully downloaded both the CEV and the ESV, so I attempted "Andrews" one more time - no joy. then I downloaded "Christ Object Lessons" and the "Authorized" version both successful, and one final attempt at "Andrews" - not successful.
Thank you very much for your prompt reply and all your help.
James
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James Sweet said:
Thank you very much for your prompt reply and all your help.
We just need a Logos Tech to notice your post, hopefully very soon.
Dave
===Windows 11 & Android 13
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Anyone hav a chance to look at this yet?
Thanks
James
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Maddocks said:
Hello everyone,
When I try downloading books, although I get through to the library page with lots of books, when I click on the little right hand arrow to try and download them, there is no download button on the info. screen. Anyone know how to solve this?
Ta Very Much,
Chris Maddocks
Make sure you are signed in. Click "More" and then see if the "Sign In" option is available. I notice all those resources appear without a download button when not signed in but, as soon as one is signed in, the download button is there.
Sometimes the cookie verifying the sign in is randomly deleted and then the download button will disappear.
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Maddocks said:
Hello everyone,
When I try downloading books, although I get through to the library page with lots of books, when I click on the little right hand arrow to try and download them, there is no download button on the info. screen. Anyone know how to solve this?
Ta Very Much,
Chris Maddocks
Make sure you are signed in. Click "More" and then see if the "Sign In" option is available. I notice all those resources appear without a download button when not signed in but, as soon as one is signed in, the download button is there.
Sometimes the cookie verifying the sign in is randomly deleted and then the download button will disappear.
I have also noticed that, if the password is incorrectly entered, all resources downloaded prior to that event get removed from your device.
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Hello,
Thanks very much, but I tried that, and it doesn't make any difference.
Chris M
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Maddocks said:
Hello,
Thanks very much, but I tried that, and it doesn't make any difference.
Chris, have you been in contact with Logos Tech Support as they are the only ones that can assist if there are issues with your Account Sign-in?
Dave
===Windows 11 & Android 13
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this problem happens when you are not signed in...
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im not sure if im posting this right but this problem happens when you are not signed in
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Hello,James Sweet said:Hi,
I was having a similar problem on my Thrive, I followed the advice here:
See http://community.logos.com/forums/t/38410.aspx
That seemed to clear up most of my issues. I have one remaining problem. I have one book (Andrews Study Bible - notes only) that I can open online with no problem, however, it will not download. When I press the download button on the description page for the book, the download begins and the button turns gray and the progress bar across the top begins to move, after a minute or two everything stops, the button turns back to green and I get an Android notification "Logos Download failed: Andrews Study Bible Notes"
I'm using v.0.9.3 of the Logos app on a Toshiba Thrive running Android 3.2.1
o.k., here are some logs. Before the first one I completely shut down and restarted my Thrive. Then I attempted to download "Andrews" - same result as always.
For the 2nd, 3rd, & 4th logs I was attempting to download the CEV and the ESV - both of them behaved exactly as "Andrews" (download failed) (sorry there are so many logs - I got a little confused, there may be duplicate logs).
Finally, before the last log, I once again shutdown and restarted the Thrive. Then I successfully downloaded both the CEV and the ESV, so I attempted "Andrews" one more time - no joy. then I downloaded "Christ Object Lessons" and the "Authorized" version both successful, and one final attempt at "Andrews" - not successful.
Thank you very much for your prompt reply and all your help.
James
has anyone looked at this yet?
Thanks
james
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