Mac & iPad Remote

I'm using a MacBook Pro to run Proclaim and my iPad 2 to run the Proclaim Remote, however, the Remote does not work. I have to wait quite a long time until I can see the schedule to take control of and then I can't change any of the slides. However, when I use a Windows PC and my iPad 2 as a remote everything works well.

Thanks for all you do.

Pastor Brian

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Hunter Clagett

I am unable to reproduce that behavior.

Are both of those computers using the same internet connection?

What else do you have running on the MacBook? What are it's specs?

Thanks,

Dr. Brian R. Madtes

https://community.logos.com/discussion/comment/313034#Comment_313034

Earlier last week I tested my MacBook Pro and iPad and had no issues, however on Sunday morning I did have an issue. I have all programs on my MacBook Pro turned off so only Proclaim is running. I am on the same wireless network. I am logged in on both with the same username and password. However, Sunday evening I logged into the Windows PC with another user id (different from my user id on my iPad) and I was able to run the entire service from my iPad. I've had the same issue every Sunday morning for the past several weeks but only tried using a PC this past Sunday night.

Hunter Clagett

https://community.logos.com/discussion/comment/313151#Comment_313151

Have you tried signing into Proclaim on the PC with the original username?

What version of iOS are you running on your iPad?

Dr. Brian R. Madtes

https://community.logos.com/discussion/comment/314074#Comment_314074

I'll try signing in with the same userid this weekend.

I have an iPad 2 with the most recent iOS.

Thanks

Dr. Brian R. Madtes

https://community.logos.com/discussion/comment/314095#Comment_314095

Issue: Can't control presentation when using MacBook Pro and iPad (remote)

Solution: It appears that when I use the MacBook Pro connect to internet via WAN and the iPad via the same WAN I cannot control the presentation via iPad (remote). However, when I connect via a LAN and the iPad via WAN all appears to work well.

Hunter Clagett

https://community.logos.com/discussion/comment/315522#Comment_315522

Thank you for the information. We will be looking into this.

Thanks,