Bug: crash insufficient memory error after moving cursor

Can not duplicate. Appears to be out of memory error. Proclaim and computer were sitting for about 5 minutes, unattended, I came back and moved cursor over the Account choice (without clicking) in upper right of window and Proclaim crashed. I've got about 2.8 GBytes of RAM. See attached log/crash files. 8233.ProclaimCrash.mem.txt 2783.Proclaim.mem.log

I' also saw this at my intial turn-on of Proclaim after downloading, but the log and crash files were overwritten. The crash then was also an out of memory error.

Generally the computer is running with 1.8 GBytes available with Proclaim running and Outlook and Logos. Other programs are not crashing.

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Comments

Scott Alexander

Do you recall how long your session was before the crash? Any information on the actions you were taking to reproduce the memory leak would be helpful.

John Wilson

https://community.logos.com/discussion/comment/313720#Comment_313720

Session length: Probably 15-30 minutes. Looking at the log file it starts at 22:09 and ends at 22:30. Don't know when the file starts, but I'd guess this would indicate the session was 21 minutes. I don't know if the log helps, but I'd look closely at the 22:24:45 to 22:29:45 gap. prior to 22:24:45 would have been when I was playing actively with it, then I left the room came back at 22:29:45, moved the cursor and crash. At least that's how I'd interpret the timing info.

Actions: Afterwards in trying to duplicate it, I opened task manager and then spent time creating a new service, adding songs, opening existing service, adding songs, creating new service, adding songs etc so I would guess it was those type of things. I noticed in task manager a steady decrease in available memory, but not a precipitous drop. Sometimes I would preview, or add background files for Quick screen or any song.

John Wilson

https://community.logos.com/discussion/comment/313864#Comment_313864

I believe the cursor was sitting in the ORDER of SERVICE area while I was gone. I remember moving it diagonally up and to right to ACCOUNT button when I came back.

James Smith

I think you have to increase page file memory. Page file memory is quite slow than physical memory, but it need to generate crash files in system. You need 1.5 times bigger page file memory in normal system. Visit here to read more about page file http://www.techyv.com/questions/increase-page-file-limits-my-computer