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Logos for Mac crashing

Dr. Charles S Sanger

This morning (Monday Jan 9, 2012) Logos downloaded an installed an upgrade –– my current version is 4.3 SR-8 (4.30.0.1624).

This has made Logos unstable –– when closing search windows within Logos the system crashs –– then I need to restart the system.

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TCBlack

Charles,

This is definitely a case where a logfile would be helpful

See the Mac section in http://wiki.logos.com/Diagnostic_Logging Then upload your logs ( http://wiki.logos.com/Uploading_Logs ) so we can take a look.

Thanks.

Keep Smiling 4 Jesus :)

This morning (Monday Jan 9, 2012) Logos downloaded an installed an upgrade –– my current version is 4.3 SR-8 (4.30.0.1624).

This has made Logos unstable –– when closing search windows within Logos the system crashs –– then I need to restart the system.

Welcome [:)]

Would like to look at diagnostic log files to see what is crashing.

Wonder about enabling diagnostic logging, restart Mac, launch Logos 4 Mac.

Option: download and use an applescipt application 5504.Logos4MacLogging.app.zip to display logging setting, then change to enable logging. Wiki has => http://wiki.logos.com/Diagnostic_Logging#Mac with terminal commands, which are used in applescript application.

If crash again, please download then use Logos Log Scribe application to create a zip file on your desktop (copies console messages, then compresses contents of your Logging folder for posting).

Wiki Mac Troubleshooting => How to Report Bugs in Logos 4 Mac has log posting steps.

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Since using stable Logos 4 version, one option is contacting Logos Mac Support => http://www.logos.com/about/contact

Keep Smiling [:)]