Can not install

I have been trying to install my proclaim on the church computer. Originally it would not download, but that ended up being a microsoft .net problem which is now resolved. Now when I start the install I get a message the program can not be installed. Any ideas?

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Hunter Clagett

Does it give you a window with a "Details" button? If so, please copy and paste that text into this forum as a reply.

If you open Control Panel > Uninstall a Program, do you see Proclaim listed?

Thanks,

Eric Moore

https://community.logos.com/discussion/comment/324000#Comment_324000

No it is not in the listed programs. Here is the details in the install error. Hope it helps! Thanks

PLATFORM VERSION INFO

Windows : 5.1.2600.196608 (Win32NT)

Common Language Runtime : 4.0.30319.1

System.Deployment.dll : 4.0.30319.1 (RTMRel.030319-0100)

clr.dll : 4.0.30319.1 (RTMRel.030319-0100)

dfdll.dll : 4.0.30319.1 (RTMRel.030319-0100)

dfshim.dll : 4.0.31106.0 (Main.031106-0000)

SOURCES

Deployment url : file:///C:/Documents%20and%20Settings/SystemAdmin/My%20Documents/Downloads/proclaim%20(3).application

Deployment Provider url : http://downloads.proclaimonlinecdn.com.s3.amazonaws.com/ClickOnce/Proclaim.application

Server : AmazonS3

Application url : http://downloads.proclaimonlinecdn.com.s3.amazonaws.com/ClickOnce/Application%20Files/Proclaim_1_00_0_0062_634620442653459934/Proclaim.exe.manifest

Server : AmazonS3

IDENTITIES

Deployment Identity : Proclaim.application, Version=1.0.0.62, Culture=neutral, PublicKeyToken=c830e69472a2fd73, processorArchitecture=x86

Application Identity : Proclaim.exe, Version=1.0.0.62, Culture=neutral, PublicKeyToken=c830e69472a2fd73, processorArchitecture=x86, type=win32

APPLICATION SUMMARY

* Installable application.

ERROR SUMMARY

Below is a summary of the errors, details of these errors are listed later in the log.

* Activation of C:\Documents and Settings\SystemAdmin\My Documents\Downloads\proclaim (3).application resulted in exception. Following failure messages were detected:

+ Failure has occurred while loading a type.

COMPONENT STORE TRANSACTION FAILURE SUMMARY

No transaction error was detected.

WARNINGS

There were no warnings during this operation.

OPERATION PROGRESS STATUS

* [1/15/2012 12:42:32 PM] : Activation of C:\Documents and Settings\SystemAdmin\My Documents\Downloads\proclaim (3).application has started.

* [1/15/2012 12:42:34 PM] : Processing of deployment manifest has successfully completed.

* [1/15/2012 12:42:34 PM] : Installation of the application has started.

* [1/15/2012 12:42:34 PM] : Processing of application manifest has successfully completed.

* [1/15/2012 12:42:38 PM] : Found compatible runtime version 2.0.50727.

ERROR DETAILS

Following errors were detected during this operation.

* [1/15/2012 12:42:42 PM] System.TypeLoadException

- Failure has occurred while loading a type.

- Source: mscorlib

- Stack trace:

at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)

at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32 errorCode)

at System.Deployment.Application.NativeMethods.CCorRuntimeHost.ApplyPolicyInOtherRuntime(String name)

at System.Deployment.Application.PlatformDetector.VerifyGACDependencyWhidbey(IAssemblyCache AssemblyCache, Boolean targetOtherClr, CCorRuntimeHost RuntimeHost, ReferenceIdentity refId)

at System.Deployment.Application.PlatformDetector.VerifyGACDependency(IAssemblyCache AssemblyCache, Boolean targetOtherClr, CCorRuntimeHost RuntimeHost, ReferenceIdentity refId, String tempDir)

at System.Deployment.Application.PlatformDetector.GetPlatformNetFx35SKU(IAssemblyCache AssemblyCache, Boolean targetOtherCLR, CCorRuntimeHost RuntimeHost, String tempDir)

at System.Deployment.Application.PlatformDetector.VerifyPlatformDependencies(AssemblyManifest appManifest, AssemblyManifest deployManifest, String tempDir)

at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)

at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)

at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)

at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS

No transaction information is available.

Scott Alexander

https://community.logos.com/discussion/comment/325829#Comment_325829

That looks like a framework installation issue. Please run the .NET Installation Verification Tool found here: http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx

If the Verification Tool finds errors, please attach the log files that the tool generates (you can find instructions on where they are located at the above link).

Craig Haworth

https://community.logos.com/discussion/comment/324000#Comment_324000

I am also having an issue on download. The process stops repeatedly between 12-17meg. I checked my programs listing and their are no other installed instances of Proclaim (I removed a beta version before beginning) and I have verified my .NET installation (4.0 full and client).

The error points to a network timeout, but I have been running several other network intensive processes in between download attempts and they are all running fine. I have attempted the download several times over the last 2 days.

Here is the error file:

PLATFORM VERSION INFO
    Windows             : 6.1.7601.65536 (Win32NT)
    Common Language Runtime     : 4.0.30319.239
    System.Deployment.dll         : 4.0.30319.1 (RTMRel.030319-0100)
    clr.dll             : 4.0.30319.239 (RTMGDR.030319-2300)
    dfdll.dll             : 4.0.30319.1 (RTMRel.030319-0100)
    dfshim.dll             : 4.0.31106.0 (Main.031106-0000)

SOURCES
    Deployment url            : file:///C:/Users/chaworth/Desktop/proclaim.application
    Deployment Provider url        : http://downloads.proclaimonlinecdn.com.s3.amazonaws.com/ClickOnce/Proclaim.application
                        Server        : AmazonS3
    Application url            : http://downloads.proclaimonlinecdn.com.s3.amazonaws.com/ClickOnce/Application%20Files/Proclaim_1_00_0_0062_634620442653459934/Proclaim.exe.manifest
                        Server        : AmazonS3

IDENTITIES
    Deployment Identity        : Proclaim.application, Version=1.0.0.62, Culture=neutral, PublicKeyToken=c830e69472a2fd73, processorArchitecture=x86
    Application Identity        : Proclaim.exe, Version=1.0.0.62, Culture=neutral, PublicKeyToken=c830e69472a2fd73, processorArchitecture=x86, type=win32

APPLICATION SUMMARY
    * Installable application.

ERROR SUMMARY
    Below is a summary of the errors, details of these errors are listed later in the log.
    * Activation of C:\Users\chaworth\Desktop\proclaim.application resulted in exception. Following failure messages were detected:
        + Downloading http://downloads.proclaimonlinecdn.com.s3.amazonaws.com/ClickOnce/Application Files/Proclaim_1_00_0_0062_634620442653459934/Proclaim.exe.deploy did not succeed.
        + The operation has timed out.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
    No transaction error was detected.

WARNINGS
    There were no warnings during this operation.

OPERATION PROGRESS STATUS
    * [1/15/2012 3:40:06 PM] : Activation of C:\Users\chaworth\Desktop\proclaim.application has started.
    * [1/15/2012 3:40:11 PM] : Processing of deployment manifest has successfully completed.
    * [1/15/2012 3:40:11 PM] : Installation of the application has started.
    * [1/15/2012 3:40:11 PM] : Processing of application manifest has successfully completed.
    * [1/15/2012 3:40:14 PM] : Found compatible runtime version 2.0.50727.
    * [1/15/2012 3:40:14 PM] : Detecting dependent assembly Sentinel.v3.5Client, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil using Sentinel.v3.5Client, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil.
    * [1/15/2012 3:40:14 PM] : Detecting dependent assembly System.Data.Entity, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil using System.Data.Entity, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil.
    * [1/15/2012 3:40:14 PM] : Request of trust and detection of platform is complete.

ERROR DETAILS
    Following errors were detected during this operation.
    * [1/15/2012 4:04:43 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
        - Downloading http://downloads.proclaimonlinecdn.com.s3.amazonaws.com/ClickOnce/Application Files/Proclaim_1_00_0_0062_634620442653459934/Proclaim.exe.deploy did not succeed.
        - Source: System.Deployment
        - Stack trace:
            at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
            at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
            at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
            at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options)
            at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
            at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
            at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
        --- Inner Exception ---
        System.Net.WebException
        - The operation has timed out.
        - Source: System
        - Stack trace:
            at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
            at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)

COMPONENT STORE TRANSACTION DETAILS
    No transaction information is available.

Any help would be appreciated. Thanks, Craig Haworth

Hunter Clagett

https://community.logos.com/discussion/comment/325877#Comment_325877

I am also having an issue on download. The process stops repeatedly between 12-17meg. I checked my programs listing and their are no other installed instances of Proclaim (I removed a beta version before beginning) and I have verified my .NET installation (4.0 full and client).

The error points to a network timeout, but I have been running several other network intensive processes in between download attempts and they are all running fine. I have attempted the download several times over the last 2 days.

The logs you posted indicate that the download is timing out during the installation. Are you running antivirus software? Try disabling that temporarily and then start the download again.

If you continue to have problems please let us know.

Thanks,

Craig Haworth

https://community.logos.com/discussion/comment/326135#Comment_326135

Just tried a couple of times with antivirus off and on - same thing. The download works fine up until around 11mb and then begins to slow until it comes to a stop between 14 and 18 when it finally gives the error.

Is there another download site I could try?

Thanks.