Can't seem to project

I am having difficulty getting proclaim to project properly. I have a MacBook. We have pro presenter and it seems to work just like always. When I bring up proclaim, all I get is our usual wallpaper on the screen,,, unless I switch to mirror displays,, which is not the way to fix. I would greatly appreciate some assistance.
My "preferences" are not accesible,, that option is greyed out..
Comments
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Proclaim does not have a Preferences screen as such. Certain settings are saved between sessions, such as window size and placement.
Try following these steps to get your Presentation on your Projector screen:
1. Go On-Air.
2. Drag the Resulting Presentation window to your second Projector Monitor:
3. Hit the Full Screen button on the Presentation window:
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