Why is Logos 4 crashing?
It's loading and then crashing? Are others having similar issues lately?
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Carl - Welcome to the forums! Sorry you are having troubles. Can you explain more about your situation? Also, it may be helpful to post logs: http://wiki.logos.com/Diagnostic_Logging#Mac
macOS, iOS & iPadOS |Logs| Install
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Every time I try to load a new passage guide, the data starts loading and then the software crashes and asks me to ignore or report the event.
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Carl Ricketts Jr. said:
Every time I try to load a new passage guide, the data starts loading and then the software crashes and asks me to ignore or report the event.
Welcome [:D]
Curious which passage ?
If using stable Logos 4 release (currently 4.51.0.2057) can call or email Logos Mac Support => http://www.logos.com/about/contact
Would like to look at diagnostic log files. Could enable diagnostic logging, restart Mac, launch Logos 4 Mac, then try Passage Guide again. If crash repeats, compress Logging folder, then attach zip file to your reply.
Wiki Mac Troubleshooting has => How to Report Bugs in Logos 4 Mac (with bit more detail for steps)
Optional: download and use 5504.Logos4MacLogging.app.zip to display your logging setting, then change to enable logging.
- the applescript application uses the terminal commands in wiki => http://wiki.logos.com/Diagnostic_Logging#Mac
Optional: download and use Logos Log Scribe application to create a zip file on your desktop that includes your diagnostic logs plus a copy of console messages.
Keep Smiling [:)]
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Thanks. I've emailed them.
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