2260.ProclaimError.log
6712.ProclaimCrash.txt
8546.Proclaim.log
Those are some interesting log files. Thank you for submitting them! It would also be helpful to know what you were doing when Proclaim crashed.
Thanks,
Nothing else. Google Chrome was open, but I was trying to link my Proclaim account to my Planning Center Online account.
It sounds like you are running into a file folder permissions problem.
If you open Terminal, and run
chmod 700 ~/.config/.mono/keypairs
you should be fine.
You can verify that everything worked if you run:
ls -ld ~/.config/.mono/keypairs/
The output should be something like this:
drwx------ 3 tom.philpot LRSCORP\domain users 102 Mar 23 13:08 /Users/tom.philpot/.config/.mono/keypairs/
You should see drwx------ as the first column. If you see anything else, you'll most likely still get the crash.
drwx------
Did all that you suggested. Still crashed.
I re-booted computer. Ran everything again, here's what I got.
-chmod: ~/.config/.mono/keypairs: No such file or directory
[Process completed]
-ls: ~/.config/.mono/keypairs/: No such file or directory
We need to find out what permissions you have on your various folders.
First, enter this command into Terminal:
ls -alR ~/.config
Then, enter the following command to to see who owns your home directory:
ls -ld ~
Please reply with the output from both of those commands so we can give you the next step.
Last login: Thu Mar 29 09:02:59 on ttys000
jim-carltons-computer:~ jimcarlton$ ls –alR ~/.config ; exit;
ls: –alR: No such file or directory
/Users/jimcarlton/.config:
logout
Last login: Thu Mar 29 08:55:22 on ttys000
jim-carltons-computer:~ jimcarlton$ ls –ld ~ ; exit;
ls: –ld: No such file or directory
/Users/jimcarlton:
I was very confused by the response that Terminal was giving you, until we realized that our forum had replaced the regular dashes in those commands with em-dashes which are longer.
I apologize for the inconvenience. Try copying that last set of commands again and running them in Terminal.
Last login: Thu Mar 29 09:43:32 on ttys000
Last login: Thu Mar 29 09:43:42 on ttys000
ls –ld ~ ; exit;
I'm following up with you offline.
