I created a note file on my iPad, highlighted some items (adding them to that note file), a day later the the note file still is not available on my PC or iPhone. Am I doing something wrong? All my apps are at the latest version.
Thanks!
Steve - As long as you are using the same account info (and it sounds like you are), things should be syncing. You are connected to wifi?
I know that you wrote that all your apps are up to date… could you tell me what versions they are?
Thanks for the response. I am running 2.0.2.2368 on my iOS devices and 4.52.0.1957 on my PC
Hi Steve
How are you looking for the notefile on your PC?
Graham
a day later the the note file still is not available on my PC or iPhone.
Following up with what Graham asked… when you say the "note file" isn't available… do you really mean the note isn't available, or do you mean the file itself? Did you create a new file on the iPad, or just a new note?
Also, have you checked the Vyrso app on your iPad to see if the note/file is there? Have you killed the Logos app yet? Restarted the iPad?
I created a new note file on the iPad. In this case, I called it "Grudem - Systematic Theology". I have "force quit" the Logos app, but I have not restarted the iPad. I have restarted Logos on the PC several times.
I have "force quit" the Logos app, but I have not restarted the iPad.
Try restarting the iPad, although I think a "force quit" (by pressing the minus symbol on the app) should have cleared things up.
Have you tried the Vyrso app yet?
Are other highlights coming through? If so, have you tried to create a new file without a hyphen?
I created a new note file on the iPad. In this case, I called it "Grudem - Systematic Theology"
I just created a new notefile on my iPad with the same name
I used it to highlight a portion of a book.
I then went to my PC, opened the same book to the same place and the note was there. So there is nothing about the name of the note file which is causing the problem.
If you go to your PC, and open the resource to the same place as on the iPad do you see any highlighting at all?
Steve,
I've checked the server logs and your iPad is indeed failing to sync notes properly. I'm not sure the cause at the moment, but I'll post on this thread when I get more info.
Thanks,Mitch
Thank you . . . and just so you know. My iPhone seems to be in the same camp . . .while Vyrso on both seem to work just fine.
Thanks Steve, I see the same errors with your iPhone.
When you can will try to modify one of those notes on your iPhone or iPad again so that it attempts to sync? I've got some more detailed logging that I'd like to check.