Missing avatars/pics on the forum

https://community.logos.com/discussion/comment/365665#Comment_365665

That probably has to do with a switch we made with where we host the avatar images now. Previously, we checked Gravatar for images prior to downloading them from our servers, but we recently changed to skipping the Gravatar step and directly serving them from S3 now. There were a few users that had gravatars that are now using the profile images set via logos.com.

I don't think there are any Faithlife settings related to this, but Faithlife use of the avatars was one of the motivations to simplify the process for displaying them.

Room4more

That probably has to do with a switch we made with where we host the avatar images now. Previously, we checked Gravatar for images prior to downloading them from our servers, but we recently changed to skipping the Gravatar step and directly serving them from S3 now. There were a few users that had gravatars that are now using the profile images set via logos.com.

I don't think there are any Faithlife settings related to this, but Faithlife use of the avatars was one of the motivations to simplify the process for displaying them.

And that means what, they will or will not be recovered?

TCBlack

https://community.logos.com/discussion/comment/365669#Comment_365669

They will be recovered. :-)

Room4more

https://community.logos.com/discussion/comment/365711#Comment_365711

What would be the most acceptable format: *.bmp, *.jpg, *.png, etc. etc./?

https://community.logos.com/discussion/comment/365669#Comment_365669

Whatever avatar is on your Logos.com account should end up on your forums account. It just might take a short while until we publish changes to the services behind this.

Room4more

https://community.logos.com/discussion/comment/365733#Comment_365733

Whatever avatar is on your Logos.com account should end up on your forums account. It just might take a short while until we publish changes to the services behind this.

Ok, thanks.

https://community.logos.com/discussion/comment/365739#Comment_365739

It's kind of weird not being able to see most avatars here. All I can see is a slightly stunned-looking penguin and TCBlack. Back to a faceless internet.

And my guy on the bike's getting fat from lack of exercise...

https://community.logos.com/discussion/comment/366010#Comment_366010

One of the services behind the avatars is planned to be updated tomorrow and that should let us set the avatars to be the logos.com profile images once again.

steve clark

https://community.logos.com/discussion/comment/366018#Comment_366018

Thanks David!!!

DMB

https://community.logos.com/discussion/comment/366010#Comment_366010

Well, that penguin looked pretty guilty, after the avatars began disappearing one by one. I think Steve knew exactly where to begin looking.

https://community.logos.com/discussion/comment/366616#Comment_366616

EDIT: for instance, all the MVPs had a pic or avatar

After server update, bit different which MVP avatars are visible:

Keep Smiling [:)]

MJ. Smith

It's clearly time for me to fade into the background. Unlike the Cheshire cat, I think I'll leave eyes rather than a smile.

Martin Folley

https://community.logos.com/discussion/comment/365665#Comment_365665

and directly serving them from S3 now

Arrgh ... that explains why the Logos website and forums are so slow and unreliable ... S3. No other website has any problem. Logos will time out 60% of the time ... at all times of the day ... I have only found this issue on one other site, who store their audio files (http://christianaudio.com/).

It is of particular issue where processing is involved ... Product pages are fine ... purchasing times out frequently leaving me uncertain as to their status ... Vyrso hangs even worse ... looking at my account is at best painful ... forums can take an age to follow links (that is if I do not see 'service unavailable' before the time out error).

Given I am on fast broadband link in East London ... not a remote island somewhere ... Arrrrgh!

Josh

https://community.logos.com/discussion/comment/366640#Comment_366640

I was wondering what happened to my pic.

https://community.logos.com/discussion/comment/366662#Comment_366662

My avatar re-appeared after I amended my signature and saved. Worth a shot? Or am I the only one who can see it so far?

Graham Criddle

https://community.logos.com/discussion/comment/366699#Comment_366699

Or am I the only one who can see it so far?

I can see you[:)]

https://community.logos.com/discussion/comment/366699#Comment_366699

My avatar re-appeared after I amended my signature and saved. Worth a shot?

Suspect yes; earlier this week: uploaded my avatar image to my profile.

Keep Smiling [:)]

https://community.logos.com/discussion/comment/366715#Comment_366715

uploaded my avatar image to my profile.

Hmm, strange. Didn't work when I tried. I find the profile editing process a bit laborious and convoluted (ie not foolproof intuitive), maybe I didn't do what I thought I did.

Michael

https://community.logos.com/discussion/comment/366718#Comment_366718

My avatar is still missing, and I even tried changing the picture.

https://community.logos.com/discussion/comment/366719#Comment_366719

My avatar is still missing, and I even tried changing the picture.

Curious when image was changed in your profile ?

Also wonder about editing forum profile, then click site options, and change something ? (e.g. signature, which seems to appear quickly)

Keep Smiling [:)]

Michael

https://community.logos.com/discussion/comment/366723#Comment_366723

My avatar is still missing, and I even tried changing the picture.

Curious when image was changed in your profile ?

Also wonder about editing forum profile, then click site options, and change something ? (e.g. signature, which seems to appear quickly)

Keep Smiling

I changed it last night around 9PM EST in my profile, after the avatar storage was suppossed to be switched to the S3 server. In addition, I am also experiencing slow or unresponsiveness from the forums.

Michael

https://community.logos.com/discussion/comment/366742#Comment_366742

The new avatar is now displaying properly.

https://community.logos.com/discussion/comment/366788#Comment_366788

The new avatar is now displaying properly.

+1 [Y] concur avatar is visible.

Keep Smiling [:)]

https://community.logos.com/discussion/comment/366788#Comment_366788

I am working on getting these to display correctly for everybody. Currently testing with mainly the MVP profiles but everybody should all be visible again fairly soon.

https://community.logos.com/discussion/comment/366825#Comment_366825

I am working on getting these to display correctly for everybody.
Currently testing with the MVP profiles so yours should all be visible
again fairly soon. Everyone else's avatars should follow later.

Now it says "David Ladiges" - confused? [:S]

https://community.logos.com/discussion/comment/366827#Comment_366827

I am working on getting these to display correctly for everybody.
Currently testing with the MVP profiles so yours should all be visible
again fairly soon. Everyone else's avatars should follow later.

Now it says "David Ladiges" - confused?

Thanks to David Ladiges, a Logos employee [:D]

Looking at MVP avatars, noticed Jack Caviness has reappeared along with some others:

Keep Smiling [:)]

https://community.logos.com/discussion/comment/366827#Comment_366827

I am working on getting these to display correctly for everybody.
Currently testing with the MVP profiles so yours should all be visible
again fairly soon. Everyone else's avatars should follow later.

Now it says "David Ladiges" - confused?

Thanks to David Ladiges, a Logos employee [:D]

Looking at MVP avatars, noticed Jack Caviness has reappeared along with some others:

Keep Smiling [:)]

steve clark

https://community.logos.com/discussion/comment/366831#Comment_366831

wow...they are behind, even Bob's pic is not shown.