eBible Deluxe 2002 activation

everfree
everfree Member Posts: 1 ✭✭
edited November 2024 in English Forum

I just installed eBible Deluxe 2002 on a new computer and somehow entered my info as a new account. The program then assigned my current email as the customer ID. But the serial number is already assigned to an ID that was my email when I originally bought the program. Is there a way to correct the customer ID? There doesn't seem to be any way to make a change to the ID. I have tried uninstalling the program but it still auto-fills my new ID which doesn't match the serial number on my CD case. Is there anywhere to get a new serial number and activation code?

Comments

  • Philana Crouch
    Philana Crouch Member Posts: 2,151 ✭✭✭

    Welcome to the Forums! I would recommend calling Logos Customer Service when they open Tommorow, they should be able to help you.

    The Journey X Blog

  • Jacob Hantla
    Jacob Hantla MVP Posts: 3,882

    You will have to call Logos and have them change it in their database.

    Jacob Hantla
    Pastor/Elder, Grace Bible Church
    gbcaz.org

  • David Wilson
    David Wilson Member Posts: 1,238 ✭✭✭

    Customer Service can merge the accounts for you.

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