Can I please ask why my logos 4 software crashes every 2/3 minutes on my brand new iPad 3. I use logos 4everyday and have done for years, this is really frustrating. Can you help?
Hi David - and welcome to the forums.
Technically it isn't Logos 4 software on the iPad (Logos 4 is for desktop / laptop environments) but the Logos app which Logos has provided.
Please advise:
Thanks, Graham
David - let me also welcome you to the forums!
Let me reiterate what Graham said... it is probably better to not use the term "logos 4 software" when referring to the mobile app. The iPad does NOT run Logos4, but rather the Logos Mobile App for iOS. It is better to reserve "Logos4" or "L4" for your desktop computer. This is how you will read these terms used in the forums. [:)]
Graham has asked some good questions. For us to be any help, we need a better idea of what is going on with your installation. The app isn't crashing because you have a brand new iPad. If it were that simple, I would be willing to trade you my first gen model. [:)] Perhaps I will ask one more question until we hear back from you… when the app crashes, is it still in the process of a sync (i.e. is the sync wheel spinning continually once you open the app until it closes)? One thing you can keep an eye on is your app program size. Do you know how much room Logos is taking up on your device? You can find that by navigating to iOS Settings / General / Usage / Storage. One possibility is that the app is having difficulties doing its first download of your notes/preferences, etc. If the sync wheel IS continuing to spin, it might be good to see how large your app is over the course of several crashes to see if it is getting larger. NOTE: If you are watching the file size, don't download any new resources. That would defeat the purpose of looking at the file size! [;)]
David, my iPad 3 works perfectly, and I suspect Alabama is correct. You might try deleting the program, and reload it again.
I was having the same problems on my Ipad 3 and I deleted the program, reloaded it again and it works as good as new.
Sometimes, that is the best solution, which is one of the reasons I try to discourage users from downloading their entire library. Glad it's working for you. [:)]
