I've updated to the newest release of the iOS app (2.1.5.269 2012-05-23 17:15:16 PDT) and I'm still not able to get my notes / highlights downloaded without the app crashing.
Anyone at Logos have any suggestions?
I've updated to the newest release of the iOS app (2.1.5.269 2012-05-23 17:15:16 PDT) and I'm still not able to get my notes / highlights downloaded without the app crashing. Anyone at Logos have any suggestions?
Hi Tom,
1. Which Apple device are you running (iPad1, iPad2, iPhone3GS, etc.)?2. Which iOS version (4.3.2, 5.1, etc.)?3. How large is the notes.db file on your Logos Desktop machine?
There has been a persistent problem with syncing very large notes files to older Apple mobile devices, usually as a result of low memory issues. The method by which notes are being synced has changed in the current internal dev builds such that large notes files are synced properly. However, because of the complex nature of the code change the fix cannot be ported back to the 2.1.x branch. The good news is we have the fix and it will be included in an upcoming product.
1. Which Apple device are you running (iPad1, iPad2, iPhone3GS, etc.)?
iPad 2 16GB WiFi + 4G with about 2.5 GB of free space
2. Which iOS version (4.3.2, 5.1, etc.)?
5.1.1
3. How large is the notes.db file on your Logos Desktop machine?
Not sure. Where would I find that? I'm running 4.5c Beta 3 (4.53.0.2109) (Update Channel: beta) with Scholar's Gold (KF)
4.5c Beta 3 (4.53.0.2109
On a Mac
Not sure. Where would I find that?
The notes.db file is located at "Library/Application Support/Logos4/Documents/<unique_id>/Documents/Notes/notes.db". The <unique_id> string is different for every user but there should be only one on your system.