Videos loop continuously

Dr. Brian R. Madtes

For the past several months, I've played 3 videos back-to-back in our Worship Service on my MacBook Pro with little to no issues.  However, this week, with the latest Proclaim update, I noticed that after uploading a video the settings were already set to "When the clip ends: Automatically advance to the next slide" which made me extremely happy.  Previously, I had to change the setting for each video from "Loop continuously" to "Automatically advance to the next slide".  However, this week, in the middle of our Worship Service, when each clip ended it went back to the beginning and started playing the clip again.  It appears that you made a very good default setting to Automatically advance (I certainly like that new setting).  Can you look into the reason the clip does not "Automatically advance"?

Thanks again for all you do, I'm loving Proclaim!

Pastor Brian

Mark Flory

Hello Brian,

I'm sorry for the troubles you encountered earlier this week, but am glad to hear you're loving Proclaim in spite of those bumps in the road. We are continually working hard to make the Proclaim experience a smooth one, and do appreciate it when things are brought to our attention.

I was able to reproduce the issue you describe and also noticed that subsequent changes to the "When the clip ends:" settings will not stick, but revert to the 'Do nothing' selection. These behaviors appear to be confined to the Mac platform and are not occurring on Windows. 

I have logged a case for this and expect we will have a fix in place with one of our next Proclaim updates. 

 

Yours,

Mark Flory