When I open proclaim, I am allowed to login.
When I login the program runs and a grey box appears, then nothing happens.
If I go to the File tab I have only one option: close.
If I do close, I no longer have a grey box and I run out of options.
Now I sound like the hook from the Time Warner commercials, "Don't run out of options."
Here is my log file:
2012-06-29 08:11:00.335 Proclaim[4614:207] Checking for updates from http://downloads.proclaimonlinecdn.com.s3.amazonaws.com/mac/appcast.xml...
06/29/2012 08:11:02 | INFO | 1 | OurApp | Starting application (1.5, version 1.05.0.0028).
06/29/2012 08:11:02 | INFO | 1 | OurApp | OS Version: 10.6.3
06/29/2012 08:11:02 | INFO | 1 | UserManager | Opening UserManager in /Users/scottladd/Library/Application Support/Proclaim/Users.
06/29/2012 08:11:02 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/scottladd/Library/Application Support/Proclaim/Users/UserManager.db
06/29/2012 08:11:03 | INFO | 1 | MacUpdateChecker | Appcast URI set to http://downloads.proclaimonlinecdn.com.s3.amazonaws.com/mac/appcast.xml
06/29/2012 08:11:03 | INFO | 1 | AppModel | App is now idle.
06/29/2012 08:11:03 | INFO | 4 | MacUpdateChecker | Executing Version = 1.5.0.28
06/29/2012 08:11:03 | INFO | 4 | MacUpdateChecker | Available Version = 1.5.0.28
06/29/2012 08:11:03 | INFO | 4 | MacUpdateChecker | MinimumRequired Version = 1.2.0.150
06/29/2012 08:11:15 | INFO | 1 | AppModel | App is no longer idle.
06/29/2012 08:11:17 | INFO | 1 | AppStartupModel | Login Succeeded!
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | Initializing ProclaimServices. (Data Folder = /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj)
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (Timed) Creating TouchPoints Database manager
06/29/2012 08:11:17 | INFO | 1 | TouchPointsManager | Opening TouchPointsManager in /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/TouchPointsManager.
06/29/2012 08:11:17 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/TouchPointsManager/TouchPointsManager.db
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (12ms) Creating TouchPoints Database manager
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (Timed) Creating online application preferences.
06/29/2012 08:11:17 | INFO | 1 | PreferencesManager | Opening PreferencesManager in /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/OnlinePreferencesManager.
06/29/2012 08:11:17 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/OnlinePreferencesManager/PreferencesManager.db
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (8ms) Creating online application preferences.
06/29/2012 08:11:17 | INFO | 1 | PreferencesManager | Opening PreferencesManager in /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/LocalApplicationPreferencesManager.
06/29/2012 08:11:17 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/LocalApplicationPreferencesManager/PreferencesManager.db
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (Timed) Creating license manager.
06/29/2012 08:11:17 | INFO | 1 | ClientLicenseManager | Opening LicenseManager in /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/LicenseManager.
06/29/2012 08:11:17 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/LicenseManager/LicenseManager.db
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (5ms) Creating license manager.
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (Timed) Creating media manager.
06/29/2012 08:11:17 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/MediaManager/MediaManager.db
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (16ms) Creating media manager.
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (Timed) Creating presentation manager.
06/29/2012 08:11:17 | INFO | 1 | PresentationManager | Opening PresentationManager in /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/PresentationManager.
06/29/2012 08:11:17 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/PresentationManager/PresentationManager.db
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (5ms) Creating presentation manager.
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (Timed) Creating slide cache manager.
06/29/2012 08:11:17 | INFO | 1 | SlideCacheManager | Opening SlideCacheManager in /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/SlideCacheManager.
06/29/2012 08:11:17 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/SlideCacheManager/SlideCacheManager.db
06/29/2012 08:11:17 | INFO | 1 | SlideCacheManager | (Timed) Expiring slide cache.
06/29/2012 08:11:17 | INFO | 1 | SlideCacheManager | Removed 0 records
06/29/2012 08:11:17 | INFO | 1 | SlideCacheManager | (4ms) Expiring slide cache.
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (30ms) Creating slide cache manager.
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (Timed) Creating upload manager.
06/29/2012 08:11:17 | INFO | 1 | UploadManager | Opening UploadManager in /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/UploadManager.
06/29/2012 08:11:17 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/scottladd/Library/Application Support/Proclaim/Data/39f6rwhz.9qj/UploadManager/UploadManager.db
06/29/2012 08:11:17 | INFO | 1 | ProclaimServices | (10ms) Creating upload manager.
06/29/2012 08:11:17 | INFO | 1 | SyncManager | Adding sync client: Repository = (Logos.Preferences.PreferencesManagerCore+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Preferences.PreferencesSyncItem])
06/29/2012 08:11:17 | INFO | 1 | SyncManager | Adding sync client: Repository = (Logos.Proclaim.Common.PresentationManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Proclaim.Models.Presentations.PresentationSyncItem])
06/29/2012 08:11:17 | INFO | 1 | SyncManager | Starting sync manager thread.
06/29/2012 08:11:17 | INFO | 18 | SyncManager | Sync manager thread started.
06/29/2012 08:11:17 | INFO | 18 | SyncManager | (Timed) Syncing client: Repository = (Logos.Preferences.PreferencesManagerCore+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Preferences.PreferencesSyncItem])
06/29/2012 08:11:17 | INFO | 5 | AppStartupModel | (Timed) Updating stock media.
06/29/2012 08:11:18 | INFO | 18 | SyncClient | Unchanged last known milestones: {"permissionMilestone":"2","itemMilestone":"201764"}
06/29/2012 08:11:18 | INFO | 18 | SyncManager | (514ms) Syncing client: Repository = (Logos.Preferences.PreferencesManagerCore+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Preferences.PreferencesSyncItem])
06/29/2012 08:11:18 | INFO | 18 | SyncManager | (Timed) Syncing client: Repository = (Logos.Proclaim.Common.PresentationManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Proclaim.Models.Presentations.PresentationSyncItem])
06/29/2012 08:11:18 | INFO | 18 | SyncClient | New last known milestones: {"permissionMilestone":"2","itemMilestone":"2632509"}
06/29/2012 08:11:18 | INFO | 18 | SyncManager | (436ms) Syncing client: Repository = (Logos.Proclaim.Common.PresentationManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Proclaim.Models.Presentations.PresentationSyncItem])
06/29/2012 08:11:18 | INFO | 5 | AppStartupModel | (1055ms) Updating stock media.
06/29/2012 08:11:18 | INFO | 4 | AppStartupModel | (Timed) Updating licenses.
06/29/2012 08:11:19 | INFO | 4 | AppStartupModel | (142ms) Updating licenses.
06/29/2012 08:11:19 | INFO | 1 | AppStartupModel | Startup completed, showing Completed now.
Also, just in case you need it, my error log file (although I receive no error notification):
Program Version: 1.5 (1.05.0.0002)
Mac OS Version: 10.5.8
Architecture: i386
Model: MacBookPro4,1
Processor count: 2
Time: 2012-04-25 19:11:38 -04:00 (2012-04-25T23:11:38Z)
Installed memory: 4,096 MB
Install path: /Applications/Proclaim.app/Contents/MacOS/lib/Proclaim.Macintosh.dll
Free install space: 384,674 MB
Temp path: /var/folders/cx/cxsuh9E7E7OqIr4WadBMPU+++TI/-Tmp-/
Free temp space: 384,674 MB
Swap usage: total = 64.00M used = 0.00M free = 64.00M
Program Version: 1.5 (1.05.0.0002)
Time: 2012-04-25 19:11:38 -04:00 (2012-04-25T23:11:38Z)
Error detail:
ManagedException: An exception was thrown in managed code.
Stack trace:
0 GetMethods [0x0182735f - MonoHost]
1 ImageUtility_PrintImage [0x01833ccd - SlideUtility]
2 ClipboardUtility_SetImage [0x000bdc79 - Proclaim]
3 NSExceptionHandlerResume [0x002d21c8 - ExceptionHandling]
4 objc_exception_throw [0x977fce3b - libobjc.A.dylib]
5 .objc_category_name_ManagedObjectPropertyChangedBase_Protected [0x0187c054 - ProclaimWrappers]
6 MarshalFonts_AddNSFontFontFamilies [0x00053272 - Proclaim]
7 NSApplicationMain [0x90b2f1d8 - AppKit]
8 start [0x0000bac2 - Proclaim]
Program Version: 1.5 (1.05.0.0012)
Time: 2012-06-03 10:08:16 -04:00 (2012-06-03T14:08:16Z)
Error detail:
ManagedException: An exception was thrown in managed code.
Stack trace:
0 GetConstructors [0x0033b5cc - MonoHost]
1 ImageUtility_CreateCGImageFromUri [0x00a45fbc - SlideUtility]
2 ClipboardUtility_SetImage [0x000cccdd - Proclaim]
3 .objc_category_name_NSException_NSExceptionHandlerSupport [0x002ec8ca - ExceptionHandling]
4 NSExceptionHandlerResume [0x002ed1c8 - ExceptionHandling]
5 objc_exception_throw [0x977fce3b - libobjc.A.dylib]
6 (null) [0x00a852af - ProclaimWrappers]
7 MarshalFonts_AddNSFontFontFamilies [0x00059b70 - Proclaim]
8 _NSSetViewMultiClipDrawingHelper [0x90b61fe7 - AppKit]
9 NSApplicationMain [0x90b2f1d8 - AppKit]
10 start [0x0000ce66 - Proclaim]
