App Crashing after creating Web Page slide

Jon Rumfelt

I'm testing this software to see if it is viable for use in our church.

I'm putting it through the ringer, and I've found a slight problem.

When I created a WebPage slide object, the application crashed. Then on all systems it crashed. I can no longer log in because the system loads to the WebPage slide and the app crashes.

I think it's because the address put into the slide was formatted without the http:// and the app cannot parse the field for the appropriate prefix. (I input it how a common user would enter it, leaving off the http as all browsers today don't require it)

Is it possible to log in via a plain text interface to remove the corrupt slide? If not, is it possible to delete the presentation?

Thank you

Jon

Scott Alexander

What version of Proclaim are you running? We had a similar bug in a previous release which has been fixed.

Holding down the control (or command on mac) key at startup will show the login dialog and prevent the last open presentation from automatically opening. This should give you the opportunity to delete the presentation.

It would be great if you could post your log file so we can identify the issue and fix it in a future release.

  Mac:

• /Users/[username]/(~Library)/Application Support/Proclaim/Logging/ 
• The Library folder might be hidden. If so, hit CMD+Shift+G and enter "~/library" into the box.

     Windows: 

• XP    -  %USERPROFILE%\My Documents\Proclaim Log Files\
• Vista/Win7   -   %USERPROFILE%\My Documents\Proclaim Log Files\