2.04 & On Crash / Failure

BillS
BillS Member Posts: 3,805 ✭✭✭
edited November 21 in English Forum

Each time I've started the Bible app since about 2.04 on a Verizon Incredible 2, it's crashed upon trying to find out if there's an update. For 2.05 & 2.06, the only way I could update was to go to the forums... It'll be the same for 2.07. Since it doesn't appear it'll be fixed until I report it, I thought perhaps I should. About correctly reflects that I'm on the beta channel.

When I start the Bible app, it appears to come up & sign into my account ok, & it even opens my Bible & commentary (split pane). But each time,  I then click on the menu button at bottom of phone to get to the Bible app menu, That's taking a LONG time. When I finally comes up, I then click on the Bible apps NEWS button to see if the Bible app has found an update. Each time, the "checking for updates" keeps going around & around.

Finally the app crashes."Sorry! The application Bible (process.com.logos.androidlogos) has stopped unexpectedly. Please try again. Only option is Force Close.

Repeat.  Checking for updates is still drilling a hole in the screen.... It never finds the beta updates & stops looking, As a result, the menu button works faster (once it quits) &  I can work without a further crash (which repeatedly happens the 1st time each day that I open the app).

I believe I'm on Android 2.03 (How do I tell for sure?)

What now?

Grace & Peace,
Bill


MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
iPhone 12 Pro Max 512Gb
iPad 9th Gen iOS 15.6, 256GB

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Comments

  • BillS
    BillS Member Posts: 3,805 ✭✭✭

    Just manually installed 2.07. Same sequence, same crash.

     

    Grace & Peace,
    Bill


    MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
    iPhone 12 Pro Max 512Gb
    iPad 9th Gen iOS 15.6, 256GB

  • BillS
    BillS Member Posts: 3,805 ✭✭✭

    Just manually installed 2.08. No crash when there's no beta, though any attempt to access Menu / News button BEFORE it's finished checking (to see if there are any updates) is still SLOW, SLOW, SLOW.... After it's finished checking, access to the menu is normal speed.

    Grace & Peace,
    Bill


    MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
    iPhone 12 Pro Max 512Gb
    iPad 9th Gen iOS 15.6, 256GB

  • BillS
    BillS Member Posts: 3,805 ✭✭✭

    Dear Logos,

    There having been no reply to any of these notes, am I wasting my time posting them? Is info missing that'd make them useful to you? Please advise...

    Grace & Peace,
    Bill


    MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
    iPhone 12 Pro Max 512Gb
    iPad 9th Gen iOS 15.6, 256GB

  • David Schwegler (Faithlife)
    David Schwegler (Faithlife) Member, Logos Employee Posts: 423

    Just manually installed 2.08. No crash when there's no beta, though any attempt to access Menu / News button BEFORE it's finished checking (to see if there are any updates) is still SLOW, SLOW, SLOW.... After it's finished checking, access to the menu is normal speed.

    Hi Bill,

    The "checking for updates" is your library checking for updates to resources, not checking for app updates, sorry for the confusion.

    When you say "slow" do you mean it's slow to open the side panel, or it is slow once it is open?

    When you get the crash, does it give you a screen to report it with a message? If you could do that (if you haven't already) next time the crash occurs, it can help us cross-reference it and follow up with you.

    Thanks for your patience!

  • BillS
    BillS Member Posts: 3,805 ✭✭✭

    Hi David,

    It crashes on 1st open, which for the last few days I've opened it has also coincided with a release of a new beta. With no new beta in the pipeline, on 1st open 08 didn't crash after I installed it this a.m.

    Slow = slow to open the side panel. UNTIL it finishes checking for updates, it's several very long seconds (5? 10?) until the side panel opens. AFTER it finishes checking for updates, the side panel opens more or less immediately. 

    Yes, there's an error message, the one I reported in the OP above. So you don't have to go looking for it, it' ""Sorry! The application Bible (process.com.logos.androidlogos) has stopped unexpectedly. Please try again"

    After Bible app crashes, subsequent openings don't crash; nor does it appear to take long (if it even checks) looking for updates.

    Hope this helps....

    Grace & Peace,
    Bill


    MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
    iPhone 12 Pro Max 512Gb
    iPad 9th Gen iOS 15.6, 256GB

  • BillS
    BillS Member Posts: 3,805 ✭✭✭

     Description –  Actually, NOT reporting a problem. Upgraded from 2.09 to 2.10 & it's the 1st release since 2.04 where Bible discovered & downloaded the update without having to manually update it. In addition, NO CRASH at end of checking for resource updates.
      App Info – Bible
      Device Info – Droid Incredible 2
      Android Version – 2.3.4

    [H]

    Grace & Peace,
    Bill


    MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
    iPhone 12 Pro Max 512Gb
    iPad 9th Gen iOS 15.6, 256GB