not available to download without a license
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Sent it today
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Thanks for the helpful advice. I uninstalled and then reinstalled Logos and that solved the problem.
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Sent it today
Hi Reginald,
We've reset some data on the server - please uninstall and reinstall the app and let me know if the issue is gone.
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Works perfectly! Thanks for your help!
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I don't use the desktop application any more: I don't have adequate hardware for it. I have a gold level base package of Logos 4. With some additional resources tacked on.
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Todd, It doesn't look like you have a license to La Biblia de las Americas. That would be why you can't download it. We provide access to books that users of the mobile applications may not actually own, but in streaming form only.
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Tommy - I don't think the issue is the inability to download the resource... But the warning that you can't do so which pops up each time the app is started. Is that right Todd? Other users have experienced this as well. Did you attempt to download it at some point? Did you perform a "download all?"
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Once upon a time I had it marked to download, when I was developing for Logos and used LBLA for testing. But you are correct: I don't have rights to LBLA and I no longer wish to download it. It is not marked to be downloaded in the GUI. But the dialog still pops up every time I start Logos. So I'm hoping there's a setting in my profile that someone can reset.
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Todd, we reset your mobile sync data, so you should not longer be asked to download that resource you don't own. Be sure to shut down the app from the list of open applications before checking.
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That resolved my issue. Thank you for your help.
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