not available to download without a license
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Sent it today
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Thanks for the helpful advice. I uninstalled and then reinstalled Logos and that solved the problem.
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Reginald said:
Sent it today
Hi Reginald,
We've reset some data on the server - please uninstall and reinstall the app and let me know if the issue is gone.
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Works perfectly! Thanks for your help!
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I have exactly this problem running 3.2.1.1993 on my iPad3 with iOS 6.1. It happens every single time I start the app, even if I just close the iPad's cover for a moment and re-open it with Logos still open. Today I once more deleted Logos and reinstalled in an attempt to clear the issue.
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Todd Foster said:
Today I once more deleted Logos and reinstalled in an attempt to clear the issue.
The issue is likely with your account, so deleting the app will have no effect.
What version of the desktop app are you running? Do you own a base package?
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
I don't use the desktop application any more: I don't have adequate hardware for it. I have a gold level base package of Logos 4. With some additional resources tacked on.
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Todd - I would contact Logos by phone during business hours. Hopefully customer service can take care of this for you.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Todd, It doesn't look like you have a license to La Biblia de las Americas. That would be why you can't download it. We provide access to books that users of the mobile applications may not actually own, but in streaming form only.
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Tommy - I don't think the issue is the inability to download the resource... But the warning that you can't do so which pops up each time the app is started. Is that right Todd? Other users have experienced this as well. Did you attempt to download it at some point? Did you perform a "download all?"
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Once upon a time I had it marked to download, when I was developing for Logos and used LBLA for testing. But you are correct: I don't have rights to LBLA and I no longer wish to download it. It is not marked to be downloaded in the GUI. But the dialog still pops up every time I start Logos. So I'm hoping there's a setting in my profile that someone can reset.
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Todd, we reset your mobile sync data, so you should not longer be asked to download that resource you don't own. Be sure to shut down the app from the list of open applications before checking.
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That resolved my issue. Thank you for your help.
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Would you be able to reset me as well, please?0
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Welcome to the forums! Sorry for your troubles. [:s]
Mark Krieg said:Would you be able to reset me as well, please?
Mark - This is a very old thread. It might be beneficial for you to create a new thread and explain your issue clearly.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0
