Synchronizing notes

My iPhone is not updating my note files. Is there a way to manually force this to take place? I was thrilled to find I had my notes on the iPhone with a recent update, but not a bit frustrated it sous not seem to update them? I have gone as far as deleting and reinstalling the app, but my notes remain the same.

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Graham Criddle

Hi Gene

Notes should sync with the app on your iPhone - sometimes there is a bit of a delay but closing / starting the app should force a sync (shouldn't be necessary to reinstall).

Is this problem with all of your notes or just some?
If you create a note on your iPhone does this get synchronised to your desktop environment?

Graham

JT (alabama24)

https://community.logos.com/discussion/comment/398736#Comment_398736

Gene - Also, can you describe how large these note files are? Will a newly created note file update?

Gene Christian

https://community.logos.com/discussion/comment/398736#Comment_398736

Thanks for your quick response Graham and Alabama24!

Until recently I have not been keeping a close eye on the time it took to update. But in recent weeks I have added several notes, none of which have updated. Some are new notes, others are note files I simply added more content to. I use my notes much like a study bible format so I have many notes, both large and small files. Also, on my desktop i'm still running Logos 3 for it will not install 4. I have 4 installed on my laptop and so I manually take the files from my desktop, transfer them to my laptop, convert them to 4 there. All this is clumsy, I know, but it works. Therefore I do not add notes on my iphone, but rather input them all on my desktop.

Graham Criddle

https://community.logos.com/discussion/comment/398745#Comment_398745

Thanks Gene.

Therefore I do not add notes on my iphone, but rather input them all on my desktop.

For test purposes, can you try creating a note on your iPhone and seeing if it appears on your laptop?

That way we will see if one-way sync works at least - which would eliminate any potential issues with misaligned account details (for example)

Graham

Gene Christian

https://community.logos.com/discussion/comment/398746#Comment_398746

I'll give it a try

JT (alabama24)

https://community.logos.com/discussion/comment/398750#Comment_398750

What sort of content are you pasting into the notes? Where does the text come from? I am wondering if it is your system which is causing the problem...

Gene Christian

https://community.logos.com/discussion/comment/398746#Comment_398746

Yes, it updated that direction.

Also, after researching a bit more, I discover that there are indeed some notes updating while others are not. It seems that 4 is also adding duplicates of file names. I have discovered at least one. I have a "John, Gospels and letters" and another by the same title only with a (2) at the end.

Gene Christian

https://community.logos.com/discussion/comment/398753#Comment_398753

Alabama,

The content comes from numerous resources. I type many in, others I paste from MS Word or Adobe, while others come as pastes from logos books.

JT (alabama24)

https://community.logos.com/discussion/comment/398765#Comment_398765

others I paste from MS Word or Adobe

My guess is that the problem lies here.