Crash: Reproducible crash when Bible is chosen. Running on Mac 10.8 (Mountain Lion)
I've discovered an issue with Logos running on my system. My Logos installation is showing the available Bible versions as (null) and when selecting the right arrow (to show more available versions) I get a reproducible crash.
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Fillipe - First, welcome to the forums!
Is this a new install? Has your system had time to index properly yet?
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Thank you for your help. It's a new account but the indexing daemon is not running. Is there a way to force the index (or re-index) to occur?0
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If it has not indexed (or if it has), you can use the command rebuild index. At first glance, it sounds like the indexing process didn't complete. NOTE: Indexing is a time and resource consuming endeavor. If you have many resources, this could take MANY hours. It is best to let the indexing take its course without using your computer. Many users find it more convenient to do so over night.
If you want to investigate other options, you could post logs here.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
I have already tried that (just read a support article on how to rebuild the index). However the Logos Index icon quickly appears on my notification bar and disappears. Looking at the process list I can see it is not running.
Also please refer to my first message for the crash logs (Archive.zip file)
Thanks
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Filipe Moreira said:
It's a new account but the indexing daemon is not running.
Welcome [:D]
Appears this new account does not have any Logos resource licenses. Logos 4 Mac is crashing when trying to select a Bible since no Bible is installed.
Wiki has => http://wiki.logos.com/Free_Logos_Books
Filipe Moreira said:Also please refer to my first message for the crash logs (Archive.zip file)
Looking at Logos4.log file, noticed no resources listed by update manager. If resource(s) were licensed for your new account, the update manager would have listed them in the Logos4.log file along with being up to date or queue for download.
Keep Smiling [:)]
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I have bought the Bible Study package and the update resource command worked! I now have access to all my Bibles.
Thank you for your help.
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