Abraham: Following God's Promise

I bought this resource and have it downloaded to my iPad (1st generation, running iOS 5.1.1).

When I click on a media resource within this book, it always says "Failure to load media." This happens both online and offline with Wifi.

Has anyone seen this same problem? Is there a solution?

Thanks,

Peter

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Kevin Byford (Faithlife)

I bought this resource and have it downloaded to my iPad (1st generation, running iOS 5.1.1).

When I click on a media resource within this book, it always says "Failure to load media." This happens both online and offline with Wifi.

Has anyone seen this same problem? Is there a solution?

Thanks,

Peter

Hi Peter,

Specifically which media resource are you clicking on, and which version of the iOS Logos app are you running? Thanks.!

https://community.logos.com/discussion/comment/404200#Comment_404200

All of them, e.g. The first image in chapter 2. Error: "Failed to load media"

Running 3.0.2.1396

Thx

Peter

Simon’s Brother

https://community.logos.com/discussion/comment/404273#Comment_404273

I have also noted this problem with mobile apps and this resource set. it didn't matter which video I tried I got the same error.

Ritchin Eapen Sen

https://community.logos.com/discussion/comment/404200#Comment_404200

I am facing the same problem with none of the videos or pictures opening up. My Logos version is 3.0.2 (3.0.2.1396).

Ritchin Eapen Sen

https://community.logos.com/discussion/comment/405031#Comment_405031

I also have another issue when trying to highlight words or phrases in
the text of the commentary. When I select or touch the word I want to
highlight, the transparent blue selector (which we can move around to
select words or a phrase) appears on a different part of the page
rather than where the finger is selecting the desired word.

JT (alabama24)

https://community.logos.com/discussion/comment/405049#Comment_405049

When I select or touch the word I want to
highlight, the transparent blue selector (which we can move around to
select words or a phrase) appears on a different part of the page
rather than where the finger is selecting the desired word.

That is a unique one… I have not heard of that issue before. My guess is that you need to reinstall the app. NOTE: you will lose your downloaded resources when you delete the app.