Problem: upgrade new to you section

Blair Laird

Normal
0




false
false
false

EN-US
X-NONE
X-NONE

COMMENTARIES

The College Press NIV Commentary Series

Wesley's Explanatory Notes

The New American Commentary Series

Believers Church Bible Commentary

JPS Tanakh Commentary Collection

 

REFERENCE

Harper  Bible Dictionary

New Topical Textbook

 

These books are showing up in my upgrade section as though I do not have these resources but I do. 

TCBlack

Dan Pritchett replied to a similar question here: http://community.logos.com/forums/p/58028/412973.aspx#412973

Don't worry—you're getting credit for every book you own.

The Dynamic Pricing calculator, aka "custom discount upgrader" gives you credit for every individual title that you own—even if it's part of a larger collection. We actually broke down every ttile we have in the entire Logos universe, whether it made up part of a collection or not, and treated it as its own unique resource ID. So, for example, you get credit for all 7 of the 25 resources in the Crossway Classic Commentaries collection that are already in your library.

The challenge, as you can see, is how to display pieces of an entire collection on the chart when you only have the tiny icon to work with. It would be difficult to do the math behind the scenes and then display a fractional image of the little guy that is designed to represent "New to you" and it wouldn't be that visually clear.

Thanks again for voicing your concerns. We will continue to improve the design to provide you with the best possible upgrade experience.

Also, some collections in the new Logos 5 base packages have been updated with additional volumes, which is why they are in the "New to You" section of the comparison chart. However, if you own any part of those collections, you will still get credit for them.