Cannot access Proclaim Application from my Laptop PC
Good day,
When I tried logging into proclaim it took me to a process of updating. The update process then keeps getting stuck at 15% when stops. I then get the following error log.
Please help urgently as i need to be ready for tomorrow's church service.
PLATFORM VERSION INFO
Windows : 6.1.7600.0 (Win32NT)
Common Language Runtime : 4.0.30319.269
System.Deployment.dll : 4.0.30319.1 (RTMRel.030319-0100)
clr.dll : 4.0.30319.269 (RTMGDR.030319-2600)
dfdll.dll : 4.0.30319.1 (RTMRel.030319-0100)
dfshim.dll : 4.0.31106.0 (Main.031106-0000)
SOURCES
Deployment url : file:///C:/Users/Caskey/Desktop/Proclaim.appref-ms%7C
Server : AmazonS3
Deployment Provider url : http://downloads.proclaimonlinecdn.com.s3.amazonaws.com/ClickOnce/Proclaim.application
Application url : http://downloads.proclaimonlinecdn.com.s3.amazonaws.com/ClickOnce/Application Files/Proclaim_1_08_0_0096_634873819657939862/Proclaim.exe.manifest
Server : AmazonS3
IDENTITIES
Application Identity : Proclaim.exe, Version=1.8.0.96, Culture=neutral, PublicKeyToken=df2f702924a397ec, processorArchitecture=x86, type=win32
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\Caskey\Desktop\Proclaim.appref-ms| resulted in exception. Following failure messages were detected:
+ Downloading http://downloads.proclaimonlinecdn.com.s3.amazonaws.com/ClickOnce/Application Files/Proclaim_1_08_0_0096_634873819657939862/icuuc38.dll.deploy did not succeed.
+ The operation has timed out.
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [11/3/2012 13:02:05 PM] : Activation of C:\Users\Caskey\Desktop\Proclaim.appref-ms| has started.
* [11/3/2012 13:02:05 PM] : Performing necessary update check as specified by the deployment.
* [11/3/2012 13:02:08 PM] : Consuming new update.
* [11/3/2012 13:02:08 PM] : Installation of the application has started.
* [11/3/2012 13:02:11 PM] : Processing of application manifest has successfully completed.
* [11/3/2012 13:02:11 PM] : Found compatible runtime version 2.0.50727.
* [11/3/2012 13:02:11 PM] : Detecting dependent assembly Sentinel.v3.5Client, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil using Sentinel.v3.5Client, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil.
* [11/3/2012 13:02:11 PM] : Detecting dependent assembly System.Data.Entity, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil using System.Data.Entity, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil.
* [11/3/2012 13:02:11 PM] : Request of trust and detection of platform is complete.
ERROR DETAILS
Following errors were detected during this operation.
* [11/3/2012 13:08:38 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading http://downloads.proclaimonlinecdn.com.s3.amazonaws.com/ClickOnce/Application Files/Proclaim_1_08_0_0096_634873819657939862/icuuc38.dll.deploy did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.ConsumeUpdatedDeployment(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentUpdate(SubscriptionState& subState, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- The operation has timed out.
- Source: System
- Stack trace:
at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
Comments
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Have you tried restarting the computer, and if necessary redownloading the software?
Mission: To serve God as He desires.
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If you're unable to successfully install the program with Lynden's suggestion, you may also want to try completely uninstalling the software first, and then reinstalling it.
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