Some features missing on my laptop

Dear Friends

I recently purchased the Logos 5 minimal upgrade. It was the right choice for me because of the size of my Logos 4 library. However, The Bible Sense Lexicon and Timeline are missing from the Tools menue. They are present on my desktop. Does anyone know how to remedy this?

Thanks

Dan

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Comments

David Thomas

Just guessing. Is your laptop Windows XP or an older version of OS10 so that it is still running L4?

Dan Lybarger

https://community.logos.com/discussion/comment/427295#Comment_427295

My laptop is Windows 8. Theitems missing fronmt he tools menue are presenton my desktop and netbook.

Thanks

David Thomas

https://community.logos.com/discussion/comment/427317#Comment_427317

Perhaps you could try "update resources" from the command box on your laptop?

Mark Smith

https://community.logos.com/discussion/comment/427317#Comment_427317

Was there a second large download after you installed the Crossgrade?

If there was, is indexing going on?

Dan Lybarger

https://community.logos.com/discussion/comment/427319#Comment_427319

Thanks

I tried that and the two items are still missing. I do not know why the upgrade downloaded everything on my desktop and not my laptop.

Dan

Dan Lybarger

https://community.logos.com/discussion/comment/427324#Comment_427324

After the crossgrade there was some downloading but not large. Whenever I open Logos 5 I get the message "Preparing Your Library".

Dan

Mark Smith

https://community.logos.com/discussion/comment/427332#Comment_427332

Whenever I open Logos 5 I get the message "Preparing Your Library".

If that 'preparing your library' message is brief that is normal. If it goes on for awhile and then a Logos icon persists in your system tray at the lower RH corner of your Windows desktop, it may be indexing. In fact there could be an icon there now.

These features require that indexing complete successfully.

It is also possible indexing crashed and didn't finish correctly. Look to see if you have any logs in your My Documents/Logos Log Files folder.

Mark Smith

https://community.logos.com/discussion/comment/427332#Comment_427332

After the crossgrade there was some downloading but not large.

That may be normal for the crossgrade. I don't really have any idea how large the files are.