Timeline causes Logos 5 to shut down

I wrote this information in another thread but the title probably did not get the right people to look at it. I am using an iMac with a 3.2GHz Intel Core i3 processor. I am running OS X 10.6.8. I am bale to open the Timeline from the tools menu, but when I close it I get the spinning beach ball and must force quit. If I click on a Timeline flag in a resource, Logos immediately shuts down. Here are my logs.

7444.Logging.zip

Soli Deo Gloria,

Randy

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Dave Hooton

I am bale to open the Timeline from the tools menu, but when I close it I get the spinning beach ball and must force quit. If I click on a Timeline flag in a resource, Logos immediately shuts down. Here are my logs.

I can't help you from the Error log which is the only one that relates to v5.0a. Please upload logos.log and the crash log after Logos crashes.

Randall Cue

https://community.logos.com/discussion/comment/427371#Comment_427371

I am bale to open the Timeline from the tools menu, but when I close it I get the spinning beach ball and must force quit. If I click on a Timeline flag in a resource, Logos immediately shuts down. Here are my logs.

I can't help you from the Error log which is the only one that relates to v5.0a. Please upload logos.log and the crash log after Logos crashes.

That is exactly what I did.

Soli Deo Gloria,

Randy

Randall Cue

https://community.logos.com/discussion/comment/427384#Comment_427384

Sorry Dave. I did not mean to sound snippy. Here are the latest logs. By the way, I am using Logos 5 SR-4 not Logos 5.0a.

0647.Logging.zip

Soli Deo Gloria,

Randy

Dave Hooton

https://community.logos.com/discussion/comment/427392#Comment_427392

Sorry Dave. I did not mean to sound snippy. Here are the latest logs

That's OK, but I still haven't got a logos.log (logos4.log is v4). Maybe the procedure for Mac changed with L5 so check http://wiki.logos.com/Diagnostic_Logging

Otherwise Tech Support should be able to diagnose the issue.

By the way, I am using Logos 5 SR-4 not Logos 5.0a.

Just a typo!

Randall Cue

https://community.logos.com/discussion/comment/427564#Comment_427564

Dave, thanks for trying to help. I have followed the logging procedure out lined in the wiki diagnostic logging article exactly so I don't know what is happening. My Logos 5 is the cross-grade but I wouldn't think that should make any difference. I guess I will have to contact Tech Support. Again, thanks for your attempt to help.

Soli Deo Gloria,

Randy