Timeline causes Logos 5 to shut down
I wrote this information in another thread but the title probably did not get the right people to look at it. I am using an iMac with a 3.2GHz Intel Core i3 processor. I am running OS X 10.6.8. I am bale to open the Timeline from the tools menu, but when I close it I get the spinning beach ball and must force quit. If I click on a Timeline flag in a resource, Logos immediately shuts down. Here are my logs.
Soli Deo Gloria,
Randy
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Randall Cue said:
I am bale to open the Timeline from the tools menu, but when I close it I get the spinning beach ball and must force quit. If I click on a Timeline flag in a resource, Logos immediately shuts down. Here are my logs.
I can't help you from the Error log which is the only one that relates to v5.0a. Please upload logos.log and the crash log after Logos crashes.
Dave
===Windows 11 & Android 13
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Dave Hooton said:Randall Cue said:
I am bale to open the Timeline from the tools menu, but when I close it I get the spinning beach ball and must force quit. If I click on a Timeline flag in a resource, Logos immediately shuts down. Here are my logs.
I can't help you from the Error log which is the only one that relates to v5.0a. Please upload logos.log and the crash log after Logos crashes.
That is exactly what I did.
Soli Deo Gloria,
Randy
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Sorry Dave. I did not mean to sound snippy. Here are the latest logs. By the way, I am using Logos 5 SR-4 not Logos 5.0a.
Soli Deo Gloria,
Randy
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Randall Cue said:
Sorry Dave. I did not mean to sound snippy. Here are the latest logs
That's OK, but I still haven't got a logos.log (logos4.log is v4). Maybe the procedure for Mac changed with L5 so check http://wiki.logos.com/Diagnostic_Logging
Otherwise Tech Support should be able to diagnose the issue.
Randall Cue said:By the way, I am using Logos 5 SR-4 not Logos 5.0a.
Just a typo!
Dave
===Windows 11 & Android 13
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Dave, thanks for trying to help. I have followed the logging procedure out lined in the wiki diagnostic logging article exactly so I don't know what is happening. My Logos 5 is the cross-grade but I wouldn't think that should make any difference. I guess I will have to contact Tech Support. Again, thanks for your attempt to help.
Soli Deo Gloria,
Randy
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