Logos 4 prerequisites not loading on Windows 7

I just upgraded from Windows Vista to 7 and when I tried to install Logos again it would not install the prerequisites and it stops the installation. I had no trouble at all on Vista. Anyone know why this would be happening or how to fix it?

Find more posts tagged with

Comments

Graham Criddle

Hi Ben - and welcome to the forums

Sorry to hear that you are having problems.

Have a look at Dave's comments in http://community.logos.com/forums/t/32703.aspx

Are you able to provide a bit more information and provide the logs Dave asks for?

Thanks, Graham

Ben Crostreet

https://community.logos.com/discussion/comment/427684#Comment_427684

Something along the lines of "Prerequisite installation failed", but I
will have to run it again to get the specific terminology correct. I am
at work now, so I will have to wait until I get home this afternoon to
run it again. Thanks for the response, I will check back in later today
with more info.

Ben Crostreet

https://community.logos.com/discussion/comment/427684#Comment_427684

I ended up being able to install Logos after a Windows update went through. Apparently I was a little anxious to get Logos back on the computer. Thanks for your help.

Graham Criddle

https://community.logos.com/discussion/comment/429209#Comment_429209

Thanks for your help.

You are welcome

Good to know it is working now