Logos 4 crashing while signing in.

CPUGenius
CPUGenius Member Posts: 2 ✭✭
edited November 2024 in English Forum

logos 4 is crashing when singing in, even when doing the CRTL click thingy. here's my log

Thanks!

6471.Logos4IndexerError.zip

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,298

    This looks to be a problem with the catalog.db which has important information about your resources. Deleting it would allow Logos to recreate it (maybe 15 minutes) but it is not without risk. The safest way is to reinstall Logos using Method 3 which saves re-downloading resources.

    If you want to try it, delete C:\Users\cpugenuis\AppData\Local\Logos4\Data\hgmvv20e.kpi\LibraryCatalog\catalog.db and restart Logos.

    If you reinstall with Method 3, backup your resources before uninstalling Logos and then delete the \Logos4 folder before installing.

    Dave
    ===

    Windows 11 & Android 13

  • CPUGenius
    CPUGenius Member Posts: 2 ✭✭

    actually, i got it to work late last night. i completely deleted the logos4 folder in appdata and reinstalled the program, and it worked. thankyou though! i should have posted about my success earlier.

  • Dave Hooton
    Dave Hooton MVP Posts: 36,298

    Dave
    ===

    Windows 11 & Android 13