I don't think I can adequately convey how disillusioned and annoyed I am with Logos. First, they advertised their Verbum Capstone package without alerting buyers in the UK that the Catechism i.e. the single most important extra-biblical source in the Catholic faith, is NOT available to anyone outside the US (even though they advertised their product as taking customers deep into the Catechism where "a study of Catholicism begins". Then, they refuse to answer my phone messages and emails requesting a refund. I'm told that I have 30 days to change my mind (word of mouth) but I've not seen that guarantee online nor will my account allow me to cancel my instalment plan and refund what I've paid so far. Is this how logos operates? Do they offer us thirty days to reconsider but then ignore unhappy customers until it's too late? The only thing that annoys me more about their lack of response to my emails/phone messages is the fact that I've had to resort to 'ranting' on the forums about it, in hopes of attracting some attention.