Unable to upload media....

Since the last update, I've been having trouble uploading media on a Mac. The status line in the lower left just shows the "circle" and "Uploading [filename] (0%)". I've tried several locations (home, work, church, and aircard). Is there a way to downgrade to the version before the last update?

My PC works fine.

Log file attached.

0842.Proclaim.log

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Comments

Ann Boyles

Roy, we are looking into this now. At the moment, the best workaround is to upload on your Windows machine and sync to your Mac; not ideal, I realize, but we're working on getting this fixed as soon as we can.

Ann Boyles

Roy, this has been resolved in the latest update. Thank you.

Ben Kesselring

https://community.logos.com/discussion/comment/441224#Comment_441224

This is the third week I am still unable to upload videos to proclaim from my mac! It shows uploading "video" (0%) for about 20 minutes then gives an error. The file is an mp4 65.4 MB.

Matthew Peterson

https://community.logos.com/discussion/comment/441777#Comment_441777

I just tested this with a video from my mac and it is working for me. Close Proclaim fully and open it up again so you are prompted to download the latest version if you have not done that yet. Or, you can get the latest download from the website.You can also try to use the media locally for this Sunday and we will look into your specific log files this week to get you an answer. Please attach the log files in a comment here. This forum describes how to do that.