BUG: Crashing at launch

Oyvind Boulter

Proclaim crashes before completing launch.

removed - rebooted - reinstalled from new file - rebooted - relaunched 

still crashes.

installed on 2nd machine - still crashes

installed on 3rd machine - still crashes.

here are the files from the first machine

7534.ProclaimCrash.txt

8446.Proclaim.log

8780.ProclaimError.log

Allen Petersen

Thank you for the log files. I replied with details in your other post.

-----

It looks as if someone in your group on a Mac uploaded a
custom background with a filename that crashed when a Windows client opened the
presentation. It looks as if the Mac client was closed before the upload process
was complete leaving the media set to the local file. I’ve cleaned up the path
names so Windows clients should be able to load fine.

If they don’t automatically sync the changes before opening
you can hold down the CTRL while Proclaim is loading and then select “Show
Startup Wizard” at the login screen. After you select your group you should be
able to open the correct presentation.

I hope this helps and you are able to present without issue
tomorrow.

-allen