Graceway Importing Problems With Mac

When I attempt to load an image directly from my Graceway Media Library, Proclaim crashes. This has happened for a couple of months through several Proclaim updates. It allows me to get the point where I click to add the file and that's when it crashes. Instead I have to go to the Graceway website, save the file to my desktop, and then load the image into Proclaim. Am I doing something wrong or is this a bug that needs to be fixed? Thanks!
Comments
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This is a feature that is working fine for most users, so it's likely something local to your installation.
Please post your log files per the instructions here: http://community.logos.com/forums/t/39446.aspx
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Thanks. I'll do that. Files are updated and I've even uninstalled and reinstalled the program, but it still happens.
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Francisco, I've addressed your problem in the other forum thread, here: http://community.logos.com/forums/t/63452.aspx
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