Free account not showing resources

Mike Tourangeau
Mike Tourangeau Member Posts: 1,548 ✭✭
edited November 2024 in English Forum

I opened a free account for my wife on her iphone to follow along in Proclaim. Yet any resource in the library just brings me to a blank page....

It's a free account, so I don't know if that affects anything. Any suggestions?

 

 

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  • Graham Criddle
    Graham Criddle MVP Posts: 32,806

    Hi Mike

    With a free account you should have online access to about 70 resources.


    • Can you see these resources in the library or is the library empty?
    • Assuming you can see the resources - when you try and open one and get to a blank page do you have a working network connection at the time?

    Graham 

  • Mike Tourangeau
    Mike Tourangeau Member Posts: 1,548 ✭✭
    https://community.logos.com/discussion/comment/458402#Comment_458402

    Graham Criddle said:

    Hi Mike

    With a free account you should have online access to about 70 resources.

     

    • Can you see these resources in the library or is the library empty?
    • Assuming you can see the resources - when you try and open one and get to a blank page do you have a working network connection at the time?

     

    Graham 

    Hi Graham,

    Thanks for the reply.....I ended up just reinstalling and that did the trick. I had tried to use the app with proclaim before creating the free account. I think that did "something"

    Pretty generous of Logos to give all these resources with a free account!

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