I have emailed about my subscription that we just made last week. I had tested out some things and thought some of the issues that I had were because I wasn't a subscriber. When I went live, all the errors became even more blatant and multiplied. I wrote more about all this in an email saying that I wanted a refund because, really, there is no way I can expect my lay workers to be able to use this program. I did that last Wednesday and have still not even heard an email saying "we're working on it".
I am really disappointed with both the quality of the product and the support...I expected more out of the people behind Logos.
