Error while uploading Video

For the past few weeks I have been getting an error when attempting to upload a video. The video format is H264 exported from an PC Based Avid editing system and under the 200MB Limit. Can someone please assist?

Thank you
R. Stacy Ratliff
Clark Fork City Church - Missoula, MT

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Comments

Brisa Davis

Does this error occur every time you try to upload a video in the H264 format, or only occasionally? Does the error occur when uploading other video formats?

If you could please post your logs, that would be helpful. You can find instructions on how to locate and attach them here: http://community.logos.com/forums/t/39446.aspx

Amanda

https://community.logos.com/discussion/comment/469848#Comment_469848

I am having the same issue. Both are Quicktime .Mov files. I tried uploading via my Mac and another PC with Proclaim installed and both don't even get to 1% without saying "Error Uploading Video"

7144.Proclaim copy.log

Amanda

https://community.logos.com/discussion/comment/616263#Comment_616263

2117.awesomium copy.log

Spencer McKimson

https://community.logos.com/discussion/comment/616264#Comment_616264

Looking at your logs, it shows that the web requests to upload the videos are timing out. Is the internet connection you are using slow or otherwise faulty? If this is not the case, are there any firewalls/antivirus that might be interfering with your video uploads. There are quite a few other failed web calls other than this, which makes me think that the internet connection has something to do with this. If you sent me the video (you could use dropbox), I could mess around with it and see if I can reproduce your issue.

Justin Hancock

https://community.logos.com/discussion/comment/616268#Comment_616268

I am having this same issue, and it just started today. I try to upload a video, and it hangs at 0% for a few seconds, then gives the error uploading video message.
Please help! We use Proclaim for our youth service, and it starts tonight @ 6pm!

Scott Alexander

https://community.logos.com/discussion/comment/619987#Comment_619987

I am having this same issue, and it just started today. I try to upload a video, and it hangs at 0% for a few seconds, then gives the error uploading video message.
Please help! We use Proclaim for our youth service, and it starts tonight @ 6pm!

The maintenance window moved from 7:30pm to 7:30am today. Proclaim should be fully functional again in around 1.5 hours. More details here http://community.logos.com/forums/p/88095/619978.aspx#619978

Sorry for the inconvenience.