Logos 5 indexing stuck for hours on 20%

craig stevenson
craig stevenson Member Posts: 5 ✭✭
edited November 2024 in English Forum

I installed the logos 5 engine and downloaded my library files, based on my libronix 3g gold account and the indexing icon shows the indexing at 20% for hours, what could be causing the delay? I have left it overnight and still it is stuck there???

Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,523

    Sometimes it happens… can you tell us more about your computer?

    macOS, iOS & iPadOS |Logs| Install
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  • Jack Hairston
    Jack Hairston Member Posts: 1,093 ✭✭✭

    Hi, Craig:

    I have seen messages like your before, but never experienced this--until today.

    My computer started indexing yesterday, and I left it overnight. This morning, it was still indexing. Hmmm. Even after a fresh install, it only took an hour or so. I killed the gray "preparing" window by clicking on the X. Then when I tried to start Logos, the initial splash screen would appear for about one second, then disappear.

    Task Manager said that Logos5 and LogosIndexer were still running. Killed both instances. Now Logos launches normally. No more indexing.

    Hoping this works for you,
    Jack

  • Jack Caviness
    Jack Caviness MVP Posts: 13,604

    the indexing icon shows the indexing at 20% for hours

    When this happens, I usually kill LogosIndexer and then restart Logos which will restart the indexer. After that, it has always worked normally. This has only happened a very few times.