Bug: Device metadata field not working

Dave Hooton

It's not working in 5.0b and the beta - device:xxxx doesn't show me the mobile devices on which I run Logos apps.

Also Mobile Device information is not showing - but this could be because I'm working offline in the Beta. Can anyone confirm that "Download to" still appears with resource Information.

Graham Criddle

Hi Dave

Dave Hooton said:

Also Mobile Device information is not showing - but this could be because I'm working offline in the Beta. Can anyone confirm that "Download to" still appears with resource Information.

There is a problem - discussed in http://community.logos.com/forums/t/67478.aspx - which results in the "Download to" not being shown for Zondervan eBooks (Vyrso).

Could this explain what you are seeing?

Graham 

Randy W. Sims

https://community.logos.com/discussion/comment/483175#Comment_483175

I can confirm both of these features are disabled (as you describe) when working offline in the beta. They do seem to be working when online.

NB.Mick

https://community.logos.com/discussion/comment/483175#Comment_483175

Graham Criddle said:

"Download to" not being shown for Zondervan eBooks (Vyrso).

However, it works to download them from an Android device (just ckecked on Vyrso edition 2.3.9 stable build 67 and 2.3.12 build 70)

And for whatever reason, the Zondervan eBooks currently show on biblia and bible.faithlife.com. 

Graham Criddle

https://community.logos.com/discussion/comment/483185#Comment_483185

NB.Mick said:

Graham Criddle said:

"Download to" not being shown for Zondervan eBooks (Vyrso).

However, it works to download them from an Android device (just ckecked on Vyrso edition 2.3.9 stable build 67 and 2.3.12 build 70)

Yes, I agree that downloading from within the app works fine.

I did this on Vyrso/iPad earlier today

Dave Hooton

https://community.logos.com/discussion/comment/483177#Comment_483177

Randy W. Sims (Shayne) said:

I can confirm both of these features are disabled (as you describe) when working offline in the beta. They do seem to be working when online.

Thanks, Randy.

device:xxxx must have regressed in 5.0b

Toby Steele (Logos)

https://community.logos.com/discussion/comment/483288#Comment_483288

Hi, Dave,

I'm having trouble replicating this in the beta, both in on-line and off-line modes. Could you post some logs the next time it occurs?

Thanks!

Dave Hooton

https://community.logos.com/discussion/comment/483662#Comment_483662

It's decided to work for me this morning in 5.0b. This was the first input after restarting i.e. device:samsung.

<getting yet another Connection Reset error in Firefox, so can't load a screenshot>

Dave Hooton

https://community.logos.com/discussion/comment/483709#Comment_483709

Dave Hooton said:

It's decided to work for me this morning in 5.0b. This was the first input after restarting i.e. device:samsung.

After a lengthy catalog update going online the command worked in 5.1 beta.

After a restart for a download the command no longer works!

5618.LogosDevice.zip

The logosDevice log is where the command worked (probably doesn't show that instance, as the first attempt was waiting for the catalog update to finish). The other logs came after the download.

Dave Hooton

https://community.logos.com/discussion/comment/483720#Comment_483720

The device command still continues to vary between working/not working. The device information is always there, though.

Toby Steele (Logos)

https://community.logos.com/discussion/comment/486207#Comment_486207

I'm now able to replicate this. I've opened a case and passed information on to Development.

Dave Hooton

https://community.logos.com/discussion/comment/487279#Comment_487279

Thanks, Toby!