Can't Uninstall Logos 5 - Windows 8.

Jesse Gentile
Jesse Gentile Member Posts: 5 ✭✭
edited November 2024 in English Forum

Hi. Logos has run fine in Windows 8. I need to uninstall it and reinstall it on a 2nd interal harddrive I bought (SSD) for my laptop. I thought I installed it there, but there is an update trying to install and its insisting on installing on C:/ drive but says C is too full. 

When I go to Uninstall Programs (normal windows uninstall spot) there is no Logos in there to uninstall. There is also no uninstall file in the /users/j/appdata/local etc... folder

How would one uninstall logos if they ever wanted. 

Also I noticed a logos 4 folder in the above location. Don't ever remember installing anyting with logos4.. especially since this laptop came on the market AFTER logos 5 came out. Never even owned logos 4. Although once I owned a libronix package with 10 counselling books. Maybe thats when I put it on here. Can't recall. 

I basically want to clean ANYTING logos related off.. and do full blown install int the new ssd I've installed.

Thoughts?

Comments

  • TCBlack
    TCBlack Member Posts: 10,980 ✭✭✭

    Jesse Gentile said:

    How would one uninstall logos if they ever wanted.

    The Windows "add /remove programs" applet in the control panel should do the job just fine.

    Jesse Gentile said:

    Also I noticed a logos 4 folder in the above location. Don't ever remember installing anyting with logos4..

    Because of the way some system folders were hard coded into L4, and because L5 seeks to be compatible with L4 by design, some directories will be named L4 even though only L5 is used. It is not a problem - just a lesson learned for the programmers who will do differently in the future.

    Jesse Gentile said:

    basically want to clean ANYTING logos related off.. and do full blown install int the new ssd I've installed.

    You should be good running the remove script from the control panel's add/remove programs tool.  Then install using a custom install.

    HOWEVER because of the large downloads you might want to look here for possible bandwidth savings: http://wiki.logos.com/Quick_Installation_onto_multiple_computers especially method 3 or 2.

    Hmm Sarcasm is my love language. Obviously I love you. 

  • Dave Hooton
    Dave Hooton MVP Posts: 36,098
    https://community.logos.com/discussion/comment/493589#Comment_493589

    TCBlack said:

    Jesse Gentile said:

    How would one uninstall logos if they ever wanted.

    The Windows "add /remove programs" applet in the control panel should do the job just fine.

    "Programs and Features" is the applet name for Windows 7, 8 and Vista. The Logos 5 programs that should be listed are:-

    Logos Bible Software 5   - uninstall this program

    Logos 5 Prerequisites    - leave as is unless wanting to totally remove Logos from the machine.

    Dave
    ===

    Windows 11 & Android 13

  • TCBlack
    TCBlack Member Posts: 10,980 ✭✭✭
    https://community.logos.com/discussion/comment/493660#Comment_493660

    Thanks Dave,

    Dave Hooton said:

    "Programs and Features" is the applet name for Windows 7, 8 and Vista.

     This is what happens when I go on memory from a Linux laptop.

    Hmm Sarcasm is my love language. Obviously I love you. 

  • Mike
    Mike Member, Logos Employee Posts: 229

    Hello Jesse,

    I apologize for the difficulty. Depending on how much free space is available on C:\, it is possible you might get an error over insufficient space before you choose location.

    Logos installs two parts, the "Prerequisites" installer has to be installed with the Windows directory, along with the Microsoft .NET Framework 4.5 (if it isn't already installed). I'm not sure exactly how much space these components require, but you shouldn't experience problems unless you are extremely low on disk space for C:\.

    Also, as mentioned, if you install Logos4, we retain that directory name in the appdata\local\logos directory. This isn't anything to be concerned about. When performing a custom install to a second drive, only the installer files are stored in this location (about 80MB).

    Exactly how much free space do you have on C:\ and can you free up more?

    Mike

    Faithlife Tech Support
    Win Logs|Mac Logs|Training

  • Jesse Gentile
    Jesse Gentile Member Posts: 5 ✭✭
    https://community.logos.com/discussion/comment/493589#Comment_493589

    Hey guys. Add/Remove programs was where I went first. I'm posting because a Logos 5 is not listed there to remove. (I'm pretty familiar with OS stuff - not to brag...just saying I'm pretty familiar with getting around windows.. IT stuff.. networks). 

    So.. I suppose I could try to reinstall it, then hope it shows up in Add/Remove programs.. then remove it.. and finally try to indicate during install that it should be installed in the new SSD drive. 

    When I log on, Logos 5 says it has an update. When I click install I get this error message:


    Out of Disk Space - Volume: 'C:'; required space: 10,628,124 KB; 
    available space: 7,595,800 KB. Free some disk space and retry. 

    Basically C drive was partitioned (this is a Lenovo ultrabook) outof the box into only 67 gigs + 60 gigs or so on D drive. They chopped it in half. Makes no sense.

    Currently there are 7gigs free on C. 

    I installed a 256gig SSD and tried to reinstall Logos 5 on it. But this install is saying that 10 gigs are needed to go onto C drive.. which seems HUGE.. like its installing the library completely over again. 

    THoughts?

  • Dave Hooton
    Dave Hooton MVP Posts: 36,098
    https://community.logos.com/discussion/comment/493778#Comment_493778

    If you check the Custom installation option you can store Logos on the SSD e.g. specify drive E:\ and Logos 5 will install into E:\Logos5.

    HOWEVER

    Jesse Gentile said:

    So.. I suppose I could try to reinstall it, then hope it shows up in Add/Remove programs.. then remove it.. and finally try to indicate during install that it should be installed in the new SSD drive. 

    First, run Microsoft Fixit to get rid of the old installation and then remove the Logos4 folder from C:\Users\username\AppData\Local\.

    Dave
    ===

    Windows 11 & Android 13

  • Jesse Gentile
    Jesse Gentile Member Posts: 5 ✭✭
    https://community.logos.com/discussion/comment/493791#Comment_493791

    Game over. I decided to get aggressive. I tried Fixit to no avail, even tried reinstalling logos over the original hoping it would resinstall the registry entries. The installer wouldn't let me install over a previous version of logos5

    So...  I downloaded a trial version of Revo Uninstaller Pro. I pointed it to the folder where Logos5 was and it found stuff in the registry on both the new SSD drive and the original C drive associated to Logos file. It deleted it all and all associated files. I then did the same for Logos4. 

    I am now doing a fresh install of Logos 5 on the 256gig SSD - E:/

    I created a simple folder e:/Logos5 and told the INSTALL to put it there. I assume that should sufficiently ensure that future updates are downloaded to the larger E: drive rather than the C: drive? 

  • Dave Hooton
    Dave Hooton MVP Posts: 36,098
    https://community.logos.com/discussion/comment/494628#Comment_494628

    Jesse Gentile said:

    I created a simple folder e:/Logos5 and told the INSTALL to put it there.

    It will install as e:\Logos5\Logos5 -> as I mentioned above it was only necessary to specify E:\

    Jesse Gentile said:

    I assume that should sufficiently ensure that future updates are downloaded to the larger E: drive rather than the C: drive? 

    Yes. I have no problems with Logos on my E:\ drive. You will have a Logos folder on the regular C:\ drive path but that only holds the installation files (do not remove it).

    Dave
    ===

    Windows 11 & Android 13

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