Today (July 7, 2013) at service time (10:55 AM CST), we could not gain remote control of the Proclaim presentation. We tried it with a Kindle Fire and iPads with the same results. I tried restarting Proclaim on the Windows 7 computer we normally use and that still did not solve the problem. The slides could be changed using the arrow keys on the laptop. At 11:50 AM, we were finally able to gain remote control but by this time most of the service was over and the essential need for remote control was over. Are there any troubleshooting steps that might resolve this? I tried everything I could think of short of restarting the host computer during a service.
