CRASH/HANG: Synchronization Hangs/Crashes on Shutdown- Multiple Wi-Fi Test (Fail)

David
David Member Posts: 234 ✭✭
edited November 2024 in English Forum

Ok,

I posted earlier about having problems with Logos crashing or hanging on synchronization (or an unknown problem) when trying to quit Logos. I had a suspicion that Logos doesn't like moving between different wireless networks, so I performed a test. This simulates what I do when I work at home, go to Starbucks, and then come back home to work. Here are the results and log files:

1) I opened Logos on my Macbook Pro using my wireless network at home (Comcast and Apple Airport)

2) Leaving Logos open, I closed the lid on my Macbook Pro and made sure it went fully asleep (front light is blinking).

3) I re-opened my Macbook Pro and switched the Wi-Fi to my iPad 4 Personal Hotspot (4G LTE)

4) I then closed my Macbook Pro lid and made sure my Mac went asleep (the light in front blinks)

5) I turned off my Personal Hotspot on my iPad 4

6) I re-opened my Macbook Pro, it automatically connected to my Comcast/Apple Airport Wi-fi in my home

7) I went to Logos. Clicked on "Layouts." Updated my current layout to an existing one.

8) I then went to Logos-->Quit

9) The Synchronization dialog box came up and has hung. Left it there for nearly 10 minutes.

10) Clicked "Exit Now" and the Spinning ball came up. Logos froze and crashed.

11) I had to "Force Quit" Logos.

12) Apple Problem Dialog Appears.

13) When I re-open Logos, the Synchronization dialog reappears and is successful. Logos opens.

I hope that someone can duplicate this error or discover from my logs the problem I am having. Also, there are instances where Logos will just quit suddenly with no warning or even freeze when I try to update my layouts. It may all be related. I would really appreciate your help. Thanks.

David Schlup

8270.Archive.zip

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